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Lou Fusz Kia

St. Louis, MO

4.6
4,336 Reviews
Kia automotive dealer located in the center of the St. Louis area
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1025 N Lindbergh Blvd

St. Louis, MO

63132

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Showing 4,336 reviews

January 26, 2021

Everyone was very nice. It took a little longer then they thought it would but they updated us with it and apologized for the wait . More

by lindsey.scharf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicci Pollard
Feb 01, 2021 -

Lou Fusz Kia responded

We appreciate you taking the time to leave us a review. We value your business and look forward to helping you again in the future.

January 26, 2021

always a good experience with the Zach in the Service Department. I highly recommend this place. They are fair priced and do excellent work on cars. More

by Andrew C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Kloempken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Stumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Feinstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Lentz, Nicci Pollard
Feb 01, 2021 -

Lou Fusz Kia responded

Thank you so much for your review! We value your business and look forward to seeing you again soon.

January 26, 2021

Would highly recommend Lou Fusz Kia. A no pressure experience and a quick purchase process. They had the best price in town by far. At least 5% lower than other dealer quotes and no BS hard sell at cl More

by TADPBERRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Laws
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2021 -

Lou Fusz Kia responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales.

January 26, 2021

Some of the workers didnt seem to friendly as a woman of color it made me uncomfortable, But i was able to work with an awesome sales person More

by danielle2010b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Curtis Laws
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nichole Medsker
Feb 01, 2021 -

Lou Fusz Kia responded

Danielle, you are so important to us and appreciate you bringing this to our attention! We value you very much and want you to know that. We are very happy you had a wonderful sales experience and hope you will return soon. If there is anything you ever need our management team is always available to talk.

January 25, 2021

I couldn't possibly imagine a better car buying experience. My wife and I never felt like we were being sold a vehicle. We both felt like we were being educated so that we could make the best decis More

by THEFAMILYMOSS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Kloempken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Macey Oates
Feb 01, 2021 -

Lou Fusz Kia responded

Your review is very important to us. Thank you for taking the time to share your experience with us. If there is anything we can do in the future please let us know. We look forward to seeing you again soon!

January 25, 2021

Once again Lou Fusz Kia does not disappoint. They provide excellent service every time in a safe and welcoming environment. I bring all my vehicles to them whether it is my Kia Soul or Fore F-150. More

by joshua24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Lentz
Feb 01, 2021 -

Lou Fusz Kia responded

Your business is very important to us. Thank you so much for the review.

January 20, 2021

Nicci helped me and she was great. I asked for a service not commonly asked for my Niro and she reassured me they would complete it. She was also welcoming and put my preferred name on my account. Thank you More

by staciwagner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicci Pollard
Feb 01, 2021 -

Lou Fusz Kia responded

Thank you so much! We appreciate you! Thank you for taking the time to leave us a review! We look forward to seeing you again soon.

January 18, 2021

Mike Cerva and Mike Wands were great to work in getting my 2020 Cadenza with the specs I wanted. It is my 3rd Cadenza and 4th Kia from Lou Fusz (1st was an Optima SX). My car was spotless when picked-up. More

by victor.baruzzini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wands
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Cerva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nichole Medsker
Jan 20, 2021 -

Lou Fusz Kia responded

Thanks for the wonderful review! Anytime our customers let us know that they had a very pleasant experience it brings us great joy. Once again, we appreciate your business and hope you'll keep in touch for your future car needs.

January 18, 2021

I was disappointed this time because when I scheduled the appointment for oil change and asked about tire rotation cost I was told the rotation was included in my “car pass” warranty. When I checked out I wa More

by Jimmybals
Recommend Dealer
Yes
Employees Worked With
Zack Lentz
Jan 20, 2021 -

Lou Fusz Kia responded

Thank you for reaching out and you are 100% correct. Will forward this to management. Thank you for reaching out.

January 18, 2021

Purchase was quick compared to other dealerships I've been to in the past. Be sure to always read your paperwork carefully. There were a couple of errors that I caught, that were promptly fixed. Even tho More

by pbjohnston09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Laws
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nichole Medsker
Jan 20, 2021 -

Lou Fusz Kia responded

Thank you for writing this amazing review for our team! We work incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help.

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