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Lou Fusz Kia

St. Louis, MO

4.6
4,343 Reviews
Kia automotive dealer located in the center of the St. Louis area
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1025 N Lindbergh Blvd

St. Louis, MO

63132

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Showing 4,343 reviews

October 13, 2020

Excellent service! I was so impressed that is I drove 150miles just to buy my car from them. I would recommend to all my friends and family. More

by Kaiser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Haywood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Hough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nichole Medsker
Oct 26, 2020 -

Lou Fusz Kia responded

Reviews like yours are truly a breath of fresh air! We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you.

October 10, 2020

This is my second KIA. My next car will be a KIA because of the customer service. Your staff is excellent and I love my SUV. More

by NCUNNINGHAM62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Lentz, Chris Jones, Brandon Alexander
Oct 13, 2020 -

Lou Fusz Kia responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you.

October 10, 2020

I’ve been a Lou Fusz Kia customer for the last 7 years. Not a single time I’ve received bad service. That’s why my last 3 cars have been bought and serviced there. More

by Carlos Leiva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Laws
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Lentz, Nicci Pollard
Oct 13, 2020 -

Lou Fusz Kia responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. If you have any questions, please don't hesitate to reach out to us again.

October 09, 2020

Wonderful buying experience with Mike Cerva. He has been on top of things and kept us in the loop at all times. Professional and dedicated to his work. More

by gazit_a
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Feinstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Cerva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2020 -

Lou Fusz Kia responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

October 08, 2020

Every worker I communicate with was very helpful and welcoming. Plus the safety standards due to Covid-19 were very reassuring. It’s nice to always feel welcome when I have to drop off my car for mainte More

by K.SCHULER55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Stumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Lentz, Kevin Derleth, Amanda Otten, Maggie Derleth, Carl Nelson
Oct 13, 2020 -

Lou Fusz Kia responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales.

October 07, 2020

Our family has followed Mike Feinstein with our first kia. Since then we've bought 4 more Kia's and the staff is excellent. They take great care of our vehicles. More

by lm_bolton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Lentz, Nicci Pollard
Oct 13, 2020 -

Lou Fusz Kia responded

You are the best! Thank you so much for taking the time to leave us a review. We value your business and look forward to serving you again soon.

October 04, 2020

Excellent and prompt service, the team is really informed and friendly! Has always been a pleasure to get car serviced here, will return often as needed! More

by nkkj220
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Lentz
Oct 05, 2020 -

Lou Fusz Kia responded

Thanks for the kind review. Let us know if we can help with anything else.

October 04, 2020

I bought my new Telluride via email and text with Crystal. I live over an hour away from the dealership so we did everything over the phone. My financing was in place when I arrived, my vehicle was More

by Lisa.scherder
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Cody
Oct 05, 2020 -

Lou Fusz Kia responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know.

October 02, 2020

Everyone I spoke to was extremely professional and helpful. My contact Sam was informative and showed care for my car and the work being done! More

by JJS75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2020 -

Lou Fusz Kia responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you.

October 02, 2020

I had an air filter installed and my Bluetooth checked out due to me being on the phone, my conversation constantly breaks up and it’s still doing it. More

by komalettajackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Derleth
Oct 05, 2020 -

Lou Fusz Kia responded

We certainly know how bad that can be to have the bluetooth break up during a call. If it keeps doing it please reach back to us. Also make sure you have the latest updates on your phone as well. We are sorry for the trouble.

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