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Lou Fusz Kia

St. Louis, MO

4.6
4,352 Reviews
Kia automotive dealer located in the center of the St. Louis area
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1025 N Lindbergh Blvd

St. Louis, MO

63132

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Showing 4,352 reviews

March 04, 2020

I always have a great experience with Lou Fusz Kia service. They are always smiling and courteous. I never feel pressured to have work done that isnt needed. They take three time to explain the thin More

by 1Felicia
Recommend Dealer
Yes
Employees Worked With
Zack Lentz, Kevin Derleth, Nicci Pollard, Carl Nelson
Apr 07, 2020 -

Lou Fusz Kia responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help.

March 03, 2020

Leases 36 months ago and returned to same salesperson. Great. Looked foe Mike to be my salesperson.....very happy! I have been very happy with how my Kia’s performance. This is my 3rd Kia. I really like More

by recycledrose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cerva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2020 -

Lou Fusz Kia responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else.

March 03, 2020

I walked the showroom floor to find my next lease & no one came out to help me. Guess I'll go somewhere else. Thanks for assistance. More

by fella_10
Recommend Dealer
Yes
Employees Worked With
Zack Lentz, Kevin Derleth
Mar 03, 2020 -

Lou Fusz Kia responded

We are very sorry to hear this. We will talk about this as a team as we certainly want your business. We are sorry this happened to you.

March 03, 2020

Electrical Problem Fixed electrical problem led me to purchase new 2020 Sorento....guess they did their job!!! Hope there are no new problems as I can't buying new cars More

by fmm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wands
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Cody, Kevin Derleth
Mar 03, 2020 -

Lou Fusz Kia responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear that our team was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you.

March 03, 2020

Satisfied but a little disappointed All services completed but wasn’t told they found a recall service notice and that it worked add to my wait time. I am glad it was taken care of but More

by wendypulliam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Derleth
Mar 03, 2020 -

Lou Fusz Kia responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!

March 02, 2020

Great experience in getting my Telluride. The team at Lou Fusz Kia made the buying of my Telluride a great experience. There were no negative surprises or run-arounds. Larry was excellent in h More

by stevewms1@sbcglobal.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Haywood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wands
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2020 -

Lou Fusz Kia responded

Reviews like yours are truly a breath of fresh air! We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you.

March 02, 2020

Everyone at the dealership was helpful and professional. And when i reached out for information i always got a quick response. Would recommend to anybody. More

by lwargel
Recommend Dealer
Yes
Employees Worked With
Joe Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Laws
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2020 -

Lou Fusz Kia responded

We’re delighted to hear of your positive experience at our dealership. It was our pleasure doing business with you.

March 02, 2020

MY LATEST VISIT What else can I say? The service was excellent, and so were the waiting facilities. By the way, the new Kia Seltos in the showroom looks great. More

by mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Stumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Lentz
Mar 03, 2020 -

Lou Fusz Kia responded

Thanks for your outstanding review! I'm very happy to hear that our team was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you.

March 02, 2020

New Kia Very fast and easy buying experience. Great location. No pressure salesperson and knowledgeable about the cars. The had the car we were looking to buy More

by CARLOILARDI
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Kloempken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Degenhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2020 -

Lou Fusz Kia responded

Thanks for the wonderful review! Anytime our customers let us know that they had a very pleasant experience it brings us great joy. Once again, we appreciate your business and hope you'll keep in touch for your future car needs.

March 02, 2020

Service Warranty work...Had to order the part..very prompt in getting it in and scheduled for the repair. Nice and clean and comfortable for waiting More

by piscesmotherof4
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nicci Pollard
Mar 03, 2020 -

Lou Fusz Kia responded

Thank you for writing this amazing review for our team! We work incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help.

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