Lou Sobh Honda

Great service with a smile and honest feedback. I love working with the team there I love working with the team there More

Dealership was extremely disorganized - left customers waiting for hours multiple times to test drive, close sales with other customers in front of you. Overheard multiple conversations from GM and Sales waiting for hours multiple times to test drive, close sales with other customers in front of you. Overheard multiple conversations from GM and Sales Manager talking negatively about customers in the show room loud enough to where customers could hear (clear lack of care). Upon purchasing a car, they tried to give the keys over without a detail. Zero customer service presence - all sales mindset overwhelmingly obvious at this location. Would recommend to steer clear of this location permanently. More

We were able to get a car that was better than we hoped for. The Lou Sobh Honda team had great customer service. Chris and Steve were the best! Chris was kind, he introduced us to Steve who helped us make for. The Lou Sobh Honda team had great customer service. Chris and Steve were the best! Chris was kind, he introduced us to Steve who helped us make the most informed choice for our family and directed us smoothly through every step of the process, without any phony gimmicks. More

They made my first car buying experience easy and fun! They really went out of their way to make sure I got what I wanted. They really went out of their way to make sure I got what I wanted. More

Everyone at the dealership is always courteous and professional with getting service done in a timely manner. professional with getting service done in a timely manner. More

After spending almost a year (yeah, a whole year! ) looking for the right car and dealing with... let's just say some interesting salespeople, I was pretty much done with the whole car-buying thing. ) looking for the right car and dealing with... let's just say some interesting salespeople, I was pretty much done with the whole car-buying thing. But then I talked to Lee Walls, and honestly, it was like a breath of fresh air. Called him around lunchtime, and right away I could tell he was different. No xx, no games, just straight talk. He was knowledgable and actually seemed to care about what I wanted. The best part? No pushing extra stuff I didn't need, no weird sales tactics. Just a straightforward deal on the car I wanted at a price that made sense. Lee's knowledgable and honest approach actually helped me drop my guard - which, if you've shopped for cars lately, you know is saying something! By the same evening, I drove the car home! Bottom line: if any of my friends or family are looking for a Honda, I'm sending them straight to Lee at Lou Sobh. Zero hesitation. More

My overall experience with Lou Sobh Honda was very positive. Jose’ Mejia went overboard to be accommodating to my situation, which was somewhat unusual and he worked hard to make it work for me. I positive. Jose’ Mejia went overboard to be accommodating to my situation, which was somewhat unusual and he worked hard to make it work for me. I have nothing but compliments for all the Lou Sobh people I came in contact with duting my dealings. Keep up the good work! More

Maintenance was done along with the recall fix at my appointment. They were professional and I was pleased with the process. appointment. They were professional and I was pleased with the process. More

Antonio was superb in assisting me satisfy my visit. I had gone by because I could not schedule a recall repair either online or through calls to service (no answer on multiple tries). He found an ope I had gone by because I could not schedule a recall repair either online or through calls to service (no answer on multiple tries). He found an opening and I elected to wait. He also was very attentive, explained what was involved, and kept me informed as to repair progress while he was also working with another customer. He is a top notch representative of the Dealership. I was chagrined that the dealership had not reached out to me personally to get the recall scheduled as I purchased the vehicle there and except for Antonio there was no followup. Because of Antonio the service center is highly rated. The mechanic apparently also did a good job as it was timely as per the recall information I had received. More

Excellent service. Took about an hour to complete recall works on my car, with a free car wash! Took about an hour to complete recall works on my car, with a free car wash! More