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3,412 Reviews of Lou Sobh Honda - Service Center
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June 15, 2024
Great service as always! And appreciate how quick my service was, which included an oil change (no appointment). Jimmy was awesome and appreciated him keeping me in the loop And appreciate how quick my service was, which included an oil change (no appointment). Jimmy was awesome and appreciated him keeping me in the loop while I was waiting. Thank you! More
by KASTAPPENBECK
Verified CustomerEmployees Worked With
Helpful June 15, 2024
Great customer service, they are always very kind and personable. Services are always quick and efficient. personable. Services are always quick and efficient. More
by ktw2992
June 14, 2024
I have been going to Lou Soh Honda for years since my 2019 new Odyssey. I have spent a lot of $$$ on maintenance with them. I just spent over $300 on a transmission fluid two weeks ago. I have also done 2019 new Odyssey. I have spent a lot of $$$ on maintenance with them. I just spent over $300 on a transmission fluid two weeks ago. I have also done oil changes, alignment multiple times. Today the battery died in the minivan. I went to jump it started running got where I needed. The go back to start still dead. I went to look at the battery and it clearly shows a label with 100 months warranty. Went to Lou Sob Honda the service person scrolled through pages of maintenance records did not even wanted the help, honor the warranty or even prorate the battery. His exact words "we are a franchise we do not honor these things from Honda" why does Lou Sohn Honda does not honor the 100 month battery warranty when there was a CLEAR label on the battery itself ? DISHONEST, NOT customer oriented, not customer service driven franchise !!! I called Honda company service directly hey gave me a case number and they clearly told me they should have serviced the battery. I do not recommend Lou Sohn Honda as a dealer, the worst experience of a car dealer I ever had!! !! HORRIBLE CUSTOMER SERVICE !! More
by chris
Employees Worked With
June 14, 2024
Talin, my service advisor is excellent. He is so very knowledge and courteous. He keeps me informed about my Ridgeline and keeps me updated on any issues and advice about needs. He is so very knowledge and courteous. He keeps me informed about my Ridgeline and keeps me updated on any issues and advice about needs. More
by foxga
Employees Worked With
June 14, 2024
Spotlessly clean dealership, Mr. Harris was a wonderful efficient service tech, they even washed my vehicle after service! They were very honest. Nice waiting area. Very impressed Harris was a wonderful efficient service tech, they even washed my vehicle after service! They were very honest. Nice waiting area. Very impressed with this dealership. I'll return. More
by kbngreen
Employees Worked With
June 14, 2024
Heather C. was great as always. Worked me in quickly, finished the work in a timely manner, and explained the service performed and upcoming maintenance schedul was great as always. Worked me in quickly, finished the work in a timely manner, and explained the service performed and upcoming maintenance schedule. I highly recommend Lou Sobh Honda service dept. More
by strevelc
Employees Worked With
June 13, 2024
Vehicle was returned to me in better condition than when I arrived. Adam was knowledgeable and professional when dealing with me. I arrived. Adam was knowledgeable and professional when dealing with me. More
by 747lula
Employees Worked With
June 13, 2024
Friendly and knowledgeable staff, customer oriented service and competitive pricing is why I use this dealership for maintenance of my CR-V. service and competitive pricing is why I use this dealership for maintenance of my CR-V. More
by ftaylor
Employees Worked With
June 13, 2024
Trust knowledge on time accurate cost is what is presented excellent manager and receptionist Clean building presented excellent manager and receptionist Clean building More
by torbersoneu47
Employees Worked With
June 13, 2024
Best Honda dealer by far! Excellent customer service and knowledgeable, friendly and curteous staff! Honest and truly caring to all their Honda customers! Excellent customer service and knowledgeable, friendly and curteous staff! Honest and truly caring to all their Honda customers! More
by cheryl.mason2024
Employees Worked With
Other Employees :
Joseph Allen
