Back

Lou Sobh Honda - Service Center

Cumming, GA

4.9
4,175 Reviews

4,175 Reviews of Lou Sobh Honda - Service Center

Sort by
May 08, 2025

Overall Very positive experience. Excellent mix of professionalism and personalized service. Rental made the wait more pleasant. More

by BKSINGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talin Coester
May 06, 2025

No cc charge. That is great. Friendly staff as well. Thank you for the service More

by decker187
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Attanasio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025 -

Lou Sobh Honda responded

Thank you for the kind words! We're glad you enjoyed the service and appreciated the no credit card charge—come see us again soon!

May 06, 2025

I had a very positive service appointment at this dealership. The team did a great job! More

by nicnaczac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025 -

Lou Sobh Honda responded

Thank you for your kind words! We're thrilled to hear you had a great service experience—our team truly appreciates it!

May 01, 2025

Always a very positive experience! Love the over-all ambience. The waiting area is very customer friendly (with free WIFI and freshly brewed coffee!) I was able to get some work done w More

by TheSens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Leake
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025 -

Lou Sobh Honda responded

Thank you for your kind words! We're so glad you enjoy the atmosphere and amenities, and that Mr. Barry Leake continues to provide you with excellent service. We appreciate your loyalty!

April 29, 2025

Laith was amazing and went out of his way to not only earn my business, but he also earned my trust. My Honda pilot was fixed and running great in half a day. Thank you Laith! ⭐️⭐️⭐️⭐️⭐️ More

by ramy303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laith Younis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

Lou Sobh Honda responded

Thank you for your wonderful review! We're thrilled to hear that Laith provided such exceptional service and earned your trust. Your satisfaction means the world to us, and we appreciate your support! 🚗✨

April 29, 2025

Very easy service and efficient operation. Staff all very polite and helpful and had my car back in the advised time More

by Martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laith Younis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Lou Sobh Honda responded

Thank you for your kind words! We're glad to hear you had a smooth and efficient experience with our team. We appreciate your feedback and look forward to serving you again at Lou Sobh Honda!

April 29, 2025

Easy check in. Informative regarding the service package. Quick work and easy check out. Definitely recommend. More

by tonydecker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Walls
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aquila Ukama
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Lou Sobh Honda responded

Thank you for your review! We’re happy to hear that your check-in process was seamless and that our team provided helpful information about the service package. We appreciate your recommendation and look forward to serving you again in the future at Lou Sobh Honda!

April 28, 2025

Very knowledgeable clean helpful. Was very happy with the service and communication. Thank you appreciate it More

by tmcdivittscenicoverlook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laith Younis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Lou Sobh Honda responded

Thank you for your kind words! We’re glad to hear that you were happy with the service and communication. We truly appreciate your feedback and look forward to assisting you again in the future at Lou Sobh Honda!

April 26, 2025

I went to Lou Sobh for my Clarity PHEV Hybrid battery not charging properly. Kept the vesicle overnight for 2 days and needed a new battery. Dealer was able to get the authorization from Honda to order the p More

by Sashi Vasudevan
Recommend Dealer
Yes
Employees Worked With
John Goode
Apr 28, 2025 -

Lou Sobh Honda responded

Thank you for taking the time to share your experience, Sashi! We’re so glad John was able to keep you informed and supported throughout the process. We truly appreciate your patience and are happy we could get your Clarity back on the road. Thank you for recommending John and Lou Sobh Honda — we look forward to serving you again in the future!

April 24, 2025

Went to have the A/C in my 2015 CRV checked out. Was given a nearly $6,000 quote to fix it that involved basically replacing every major component of the A/C system. The following day took the vehic More

by Patrick M
Recommend Dealer
No
Employees Worked With
Laith Younis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Lou Sobh Honda responded

Good Morning Sir, Please contact me directly to discuss this and our findings , We have no problem to issue you a refund on this Diagnosis fee . You can contact me @ 678-67907278 Direct dwikle@lousobhhhonda.com Thank you David Wikle Service Director Lou Sobh Honda

1
...