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Lou Sobh Honda - Service Center

Cumming, GA

4.9
4,175 Reviews
Call Service Center (678) 750-0648

4,175 Reviews of Lou Sobh Honda - Service Center

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April 15, 2025

As always, ready and able to get you in and out in a hurry. I've never had an issue with this service department. Jimmy is the man More

by joecdeere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2025 -

Lou Sobh Honda responded

Thank you for the awesome feedback! We’re all about fast, reliable service, and Jimmy always brings his A-game. We appreciate your loyalty and can’t wait to see you next time at Lou Sobh Honda!

April 15, 2025

Very good experience, staff professional and friendly. Service performed in about an hour and also washed vehicle, pleasant surprise. Will definitely be back. More

by JDARNETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Apr 16, 2025 -

Lou Sobh Honda responded

Thank you so much for your kind words! We're thrilled to hear you had a great experience with our team and that the extra touch of a car wash was a pleasant surprise. We truly appreciate your trust in us at Lou Sobh Honda and look forward to welcoming you back for your next visit. Your continued support means the world to us!

April 13, 2025

Heather Cullen is super helpful, knowledgeable and considerate. All the staff are friendly and courteous when my CRV needs service. More

by Sheila B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2025 -

Lou Sobh Honda responded

Thank you for the great feedback, Sheila! We're glad Heather and the team made your service experience a positive one. We appreciate your trust in us!

April 11, 2025

Several on the service team have been helpful when my CRV needed service and my vehicle and been reliable since I bought it from Lou Sobh over 6 years ago. Heather recently contacted me when there was a sale More

by crvowner2018
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2025 -

Lou Sobh Honda responded

Thank you for your continued trust over the years with Lou Sobh Honda! We're thrilled to hear your CR-V has stayed reliable and that Heather and the team have been helpful, especially with the tire sale and rebate. We appreciate you!

April 11, 2025

I think Stephanie Love is a lovely lady. Stephanie Love is knowledgeable considerate and at her job. More

by mommyestah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Walendziak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Milam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Esloon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2025 -

Lou Sobh Honda responded

Thank you for the thoughtful review! We're happy to hear Stephanie was helpful, professional, and kind—she really is wonderful at what she does! Come visit us again at Lou Sobh Honda!

April 11, 2025

Ryan Esloon was super helpful and fixed a headlight that was out quickly without is costing a fortune! More

by JMHTSMB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Esloon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2025 -

Lou Sobh Honda responded

Thanks for the 5-star review! We're glad Ryan could get your headlight fixed quickly and affordably. We'll be sure to pass along your kind words!

April 10, 2025

Very knowledgeable service personnel. Waiting room was clean and comfortable. Refreshments were nice. Will definitely be back . More

by jackiejohnson1027
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laith Younis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2025 -

Lou Sobh Honda responded

Thank you for the great feedback! We’re glad you had a comfortable visit and enjoyed the amenities. Looking forward to seeing you again at Lou Sobh Honda!

April 10, 2025

Super fast. Jimmy was cordial . Make sure to ask for veteran discount cuz they ain’t gonna give it you if you don’t! More

by sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2025 -

Lou Sobh Honda responded

Thanks for the feedback, Sam! Glad to hear Jimmy took good care of you. And great tip on the veteran discount—we appreciate your service!

April 10, 2025

The service folks are always very knowledgeable and helpful. Service is always completed in a timely manner. More

by casper3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Goode
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Apr 11, 2025 -

Lou Sobh Honda responded

We really appreciate your kind words and review! It's great to know our team consistently delivers knowledgeable and timely service.

April 10, 2025

Very pleased with the courtesy and level of service that was provided. Visited for a manufacturers recall and an issue involving and extended warrant item. More

by walker5574
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Report | Print
Apr 11, 2025 -

Lou Sobh Honda responded

Thank you for the 5-star review! We're happy we could assist you with the recall and warranty issue and provide courteous service throughout your visit.

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