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Lou Sobh Honda - Service Center

Cumming, GA

4.9
4,207 Reviews

4,207 Reviews of Lou Sobh Honda - Service Center

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May 20, 2025

Great! Quick and easy. Inspection was thorough and complete. Jimmy was very helpful and professional. Thanks. More

by mdwells03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025 -

Lou Sobh Honda responded

Thanks so much! We're glad the inspection went smoothly and that Jimmy was able to help—appreciate your kind words!

May 19, 2025

Heather gets the job done and genuinely cares about her customers. The service department is the best around, this is why I am a long-time customer. More

by swikle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Wikle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Lou Sobh Honda responded

Thank you for your loyalty! We're thrilled to hear Heather, and our service team continue to exceed your expectations. We truly appreciate your support!

May 19, 2025

Heather has been my go to service tech since 2017. We are finally back in the Honda family. More

by MF1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025 -

Lou Sobh Honda responded

Thank you for your loyalty, and welcome back to the Honda family! We’re thrilled Heather has been your go-to since 2017!

May 18, 2025

No such thing as a bad day with Heather ! !! There you go DealerRater, now you have your 15 words minimum ! More

by Adrian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Lou Sobh Honda responded

Thank you for your kind words, Adrian. We truly appreciate your recognition of Heather’s excellent service. It’s always our goal to ensure every customer has a positive experience.

May 17, 2025

Driver who took me home was great. Service was completed on timely manner. Heather did her usual good job. It was the same issue with the car as I have had two other times. More

by BGLEZEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Lou Sobh Honda responded

Thank you for your feedback! We’re glad to hear the shuttle driver and Heather took great care of you, and that service was completed promptly. We’re sorry to hear the issue has come up again—we’ll be sure to take a closer look to help prevent it moving forward.

May 17, 2025

Very efficient service response. Heather was the best service person ever. I definitely will return. More

by Cass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Lou Sobh Honda responded

Thank you for the kind words! We're thrilled to hear Heather provided such excellent service. We look forward to seeing you again!

May 17, 2025

Great great great great great great great great great great great great great great great More

by sueannsmail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aquila Ukama
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Lou Sobh Honda responded

Now that’s a great review! Thank you so much—we're thrilled you had such a positive experience at Lou Sobh Honda!

May 17, 2025

On Wednesday, my CRV's battery unexpectedly died on my at the grocery store when it was not that old and did not have a reason. I called service and got Heather who helped verify the issue. A nice couple had More

by crvowner2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Esloon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John G.
May 19, 2025 -

Lou Sobh Honda responded

Thank you so much for sharing your experience! We’re glad Heather, John G, and the rest of our team were able to step in and help during such a stressful situation. We’re always here to support you and truly appreciate your trust in us!

May 16, 2025

Anthony was very helpful and professional. Adress all the issue in promised time. Keep up good work. More

by raju.shah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Attanasio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025

Rashed takes great care of his customers. I am very happy with the service and the quality of work provided. It is always a pleasure working with the staff. More

by mrw30041
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rashed Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Lou Sobh Honda responded

Thank you so much for your kind review! We're thrilled to hear that Rashed and the team continue to provide excellent service and quality work. It's always a pleasure to work with great customers like you—we truly appreciate your support!