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Lou Sobh Honda - Service Center

Cumming, GA

4.9
4,249 Reviews

4,249 Reviews of Lou Sobh Honda - Service Center

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June 12, 2025

From purchase to service all was a very painless and professional experience. The staff at this dealership is exceptional. More

by couturesgallery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Nicholson
Jun 13, 2025 -

Lou Sobh Honda responded

Thank you! We're thrilled to hear your experience was smooth and professional from start to finish. Our team truly appreciates your kind words!

June 12, 2025

Service was excellent as always. The attention to detail is great. Ryan was as helpful as expected. I definitely will continue going to this dealership. More

by YSOBH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Sobh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Esloon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Wikle
Jun 12, 2025 -

Lou Sobh Honda responded

Thanks so much for your continued support! We're glad to hear Ryan and the team took great care of you again. See you next time!

June 11, 2025

Ryan was so helpful, he figured out a solution to my problem! I will be back. More

by bonnielpeters
Recommend Dealer
Yes
Employees Worked With
Ryan Esloon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Lou Sobh Honda responded

Thank you for your kind words. We're happy to hear Ryan was able to assist and find a solution for you. We look forward to seeing you again!

June 11, 2025

5 stars says it all every single day of the week. 5 stars, need I say any more? More

by rjbiegel
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Lou Sobh Honda responded

Thank you so much for the glowing 5-star review! We truly appreciate your continued support and kind words.

June 11, 2025

Heather was welcoming and helpful! Even got a text about my tires while in the waiting room! More

by brenna.garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Lou Sobh Honda responded

Thank you for your kind feedback. We're pleased to hear that Heather was welcoming and helpful, and that you appreciated the timely update about your tires.

June 11, 2025

All good on a recall for Honda CR-V. Satisfied with work and the interaction with their team More

by rdanwheeler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Esloon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Gurreri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Lou Sobh Honda responded

Thank you for your feedback. We're glad to hear the recall service on your CR-V went smoothly and that you were satisfied with both the work and our team's support.

June 11, 2025

Always a pleasure to deal with! ! Everyone is always so helpful. I will continue to get my services done there. More

by Dlawton65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Esloon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Lou Sobh Honda responded

Thank you for your continued trust! We're glad to hear our team is always helpful and that you enjoy your visits. We look forward to serving you again!

June 11, 2025

Heather helped me faster, she managed my request right on Saturday and requested my tire and the issue was solved on Tuesday. She is great More

by freydem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Lou Sobh Honda responded

Thank you for sharing your experience. We're glad Heather was able to handle your request promptly and get everything resolved efficiently. She truly is an asset to our team!

June 11, 2025

Adam is extremely kind and efficient! It is always a pleasure to have his help when I go in! More

by kyamcjunkin1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Gurreri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Lou Sobh Honda responded

Thank you for your kind words! We're delighted to hear that Adam consistently provides excellent service. It's always a pleasure to assist you!

June 11, 2025

Heather is so helpful and makes sure your Honda gets the attention it deserves. She keeps me informed and reviews all the service done to my Honda. Always a pleasure to make an appointment. I have always br More

by Kurt/Judy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Lou Sobh Honda responded

Thank you for your thoughtful feedback. We're delighted to hear that Heather provides attentive and thorough service, and that you trust us with your Hondas. We truly appreciate your loyalty!