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Lugoff Chevrolet Buick GMC

Lugoff, SC

4.4
1,028 Reviews
Why should you buy from Lugoff Chevrolet Buick GMC? Our unmatched service and diverse Buick, Chevrolet, GMC inventory have set us apart as the preferred dealer in Lugoff. Visit us today to discover why we have the best reputation in the Lugoff area.
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825 US-1

Lugoff, SC

29078

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Showing 1,028 reviews

July 13, 2023

The people at dealership were very friendly and accommodating. They went out of their way to make sure I was satisfied. More

by williams_dale
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zee, Mason Victor
Jul 14, 2023 -

Lugoff Chevrolet Buick GMC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Trevor Reames, tdreames@gmail.com

July 09, 2023

Very professional. Service is done in a timely matter. The people that work there seem to be friendly. More

by TMEALEY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Eichman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Lugoff Chevrolet Buick GMC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Trevor Reames, tdreames@gmail.com

July 09, 2023

Very helpful and polite. They work hard towards the customers needs to ensure customer satisfaction. More

by hernandezjoaquinjoaquin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Rutledge
Jul 10, 2023 -

Lugoff Chevrolet Buick GMC responded

Thank you, Joaquin! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lugoff Chevrolet Buick GMC. Trevor Reames, tdreames@gmail.com

July 09, 2023

I apologize for the terrible review but this was the worst experience i have had at a dealership. I would rather discuss over the phone vs write this but in summary - a 3 day estimate took nearly 2 week More

by Chevy Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I prefer not to provide the gentleman’s name
Jul 13, 2023 -

Lugoff Chevrolet Buick GMC responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Trevor Reames, tdreames@gmail.com

July 06, 2023

Great communication from service department. They squeezed my alignment in for me at last minute. The price was also $40 less than I’m used to paying as well!! More

by Cndsmile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Reames
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rahmik McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Eichman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyquan Davis, Heather Hagan, Mason Victor, Caleb Kleiderlein, Adam Rutledge
Jul 06, 2023 -

Lugoff Chevrolet Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lugoff Chevrolet Buick GMC, we look forward to having you as one of our valued customers for many more years to come! Trevor Reames, tdreames@gmail.com

July 06, 2023

Keith was so good he had a lot of patience with me. I am very pleased with the way everything turned out. You have a great dealership. More

by PAPEPOSTON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mason Victor
Jul 07, 2023 -

Lugoff Chevrolet Buick GMC responded

Thank you so much for your kind words for Keith, and for taking the time to leave us this wonderful feedback! Congratulations on your new vehicle! We look forward to working with you again! Trevor Reames, tdreames@gmail.com

July 05, 2023

The job was rushed and I was charged way more than was quoted. The guy informed me basically that the Freon may run out in a “matter of minutes” they didn’t know. They thought it was a leak but didn’t hav More

by Jessicalbrown0503
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Name unknown
Jul 09, 2023 -

Lugoff Chevrolet Buick GMC responded

Jessica, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Trevor Reames, tdreames@gmail.com

July 05, 2023

The customer service was excellent, when I called everything was so professional. I will definitely recommend others to this company. More

by lindascott3347
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Eichman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2023 -

Lugoff Chevrolet Buick GMC responded

Linda, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lugoff Chevrolet Buick GMC, we look forward to having you as a valued customer for many years to come! Trevor Reames, tdreames@gmail.com

July 05, 2023

Service department tighten my oil plug so much they couldn’t get it off then wanted to charge me $600 for a new oil pan. I recommend take your vehicle somewhere else. More

by mlbell126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary Eichman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2023 -

Lugoff Chevrolet Buick GMC responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Trevor Reames, tdreames@gmail.com

July 04, 2023

They're not very good. They still haven't repaired my vehicle and they've had it for more than a month. Not sure what's going on here. More

by Not Happy With Service At All.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't have names.
Jul 07, 2023 -

Lugoff Chevrolet Buick GMC responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Trevor Reames, tdreames@gmail.com

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