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Luther Family Buick GMC

Fargo, ND

4.7
4,462 Reviews
Come find out for yourself why the Fargo GMC and Buick customers keep coming back to our dealership. We are located at 3202 36th St Southwest, in the Southern part of town in Fargo. Our dealership has the car, truck, or SUV you are looking for. Luther Family Buick GMC in Fargo is the best choice for new and used Buick and GMC vehicles. We have a large selection of cars, trucks, and SUVs in our inventory for our customers. We invite you to come test drive any of our models, including the new Buick Regal, Enclave, or GMC Sierra. When you're ready for your next vehicle, make the trip to Luther Family Buick GMC in Fargo. You won't be disappointed.
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3202 36th St S

Fargo, ND

58104

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Showing 4,462 reviews

February 09, 2022

Very friendly and professional! The team did a great job and Kevin kept me informed and provided updates as the issue was resolved with my vehicle. More

by secondbase24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Lindgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2022 -

Luther Family Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

February 09, 2022

They provide great service and advice about maintaining your vehicle for a more reliable and longer life. Patrick and the technician did a great job! More

by TFK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Boyle
Feb 11, 2022 -

Luther Family Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

February 08, 2022

I had a great experience at Luther. There was great communication and when my truck came in they promptly got it ready to drive away. 👍👍👍 More

by markb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DaeLyn Bucher
Feb 10, 2022 -

Luther Family Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

February 08, 2022

I had a noise coming from the back of the truck and Dan figured it out. More

by AL30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan
Feb 10, 2022 -

Luther Family Buick GMC responded

Hello, thank you for taking the time to write this wonderful review about our service department. I am extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. Thank you for your loyalty to us here at Luther Family Buick GMC and we look forward to your continued business! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

February 08, 2022

Brought in a vehicle for normal maintenance items and during the time there it developed check engine lights and codes and they did not inform us and let us drive it and had to return it once issue disco More

by josh.holte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robb Reierson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

Luther Family Buick GMC responded

We appreciate you taking time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact me so we can address and remedy your concerns. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

February 08, 2022

Amazing service and quality work. I’ll always go to Luther to fix my car. More

by Sydney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anita Hetler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Emmerich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Ebens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robb Reierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Lindgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Emmerich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kari Sunderland
Feb 10, 2022 -

Luther Family Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

February 08, 2022

We appreciate the service at Luther because they are prompt at getting our fleet trucks in and diagnosed and the expertise and years of experience of the mechanics and service managers really shines thr More

by tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 10, 2022 -

Luther Family Buick GMC responded

Tom, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

February 07, 2022

Way to exspensive, brought car in for one problem, you have me replacing thousands of dollers worth of things that are not needed at this time, was able to get problem fixed for half what you charge and d More

by Blester0366
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Feb 14, 2022 -

Luther Family Buick GMC responded

We acknowledge your review and are currently looking into the events you’ve detailed.

February 07, 2022

Sean was very professional, knowledgeable, and friendly to deal with. I would definitely buy another vehicle from Luther! More

by Heather Havisto
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McPhillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2022 -

Luther Family Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

February 07, 2022

Accommodating. Patient and knowledgeable. Sean was able to explain features of all vehicles we test drove. He understood what needs my family had More

by Jstroh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Sundvor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Emmerich
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McPhillips
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shamar Fenroy-Parker
Feb 07, 2022 -

Jstroh responded

When I arrived at the dealership and realized the vehicle I wanted to test drive did not have 3 rows I apologized for wasting Sean's time and efforts. I asked what vehicles on the lot had a third row and he happily showed me a car immediately. Upon deciding that vehicle was not for me Sean efficiently arranged for me to test another car. I am so very happy he did because I quickly fell in love and flawlessly purchased my new car within a few days. I appreciate the personal attention I was able to receive from Luther.

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