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Luther Family Buick GMC - Service Center

Fargo, ND

4.7
3,316 Reviews

3,316 Reviews of Luther Family Buick GMC - Service Center

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September 23, 2021

Good service and we'll train people's I would tell people to go there for service More

by rimiller2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Ebens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robb Reierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Lindgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Emmerich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kari Sunderland
Sep 24, 2021 -

Luther Family Buick GMC responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 22, 2021

Everything went well for the oil change thanks would come here again. Hopefully you get more cars on the lot soon. More

by Jameson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Lindgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2021 -

Jameson responded

Great place to work with.

September 22, 2021

It was a quick oil change. My only concern is that no one ever goes over the slip to talk to me about replacing air filters, etc. I usually go through it myself and try to figure out why something may n More

by PZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't know who took the car. I don't see his face above.
Sep 23, 2021 -

Luther Family Buick GMC responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 22, 2021

Everyone was extremely helpful and friendly oil change and tire rotation done in record amount of time More

by Colleen Moen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Boyle
Sep 23, 2021 -

Luther Family Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 22, 2021

Everyone has always been welcoming and friendly when you walk in the door. my Acadia is well taken care of . More

by SANDY.JANELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anita Hetler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Ebens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Medley
Sep 23, 2021 -

Luther Family Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 22, 2021

My experience with luther family buick was surprisingly pleasant. They acted extremely professional and kept me informed thru out th whole process. I will definitely be a return customer. More

by Pfc5301
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2021 -

Luther Family Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 22, 2021

Reliable service. Though my steering wheel wasn't cleaned and was full of grease! Gross More

by malissaubben
Recommend Dealer
Yes
Employees Worked With
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2021 -

Luther Family Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 22, 2021

Very professional service. Would recommend this dealership to anyone looking for a car or SUV. More

by TROY.BERG68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Van Keulen
Sep 23, 2021 -

Luther Family Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 22, 2021

Good service in all maintenance departments and great lounge area to wait on oil change More

by KATHLEENGRANT07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Ebens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robb Reierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Lindgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Emmerich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kari Sunderland
Sep 23, 2021 -

Luther Family Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 21, 2021

Quality Dealership. Friendly people who make sure you are being helped right away. Shuttle service to and from Dealership is great. Excellent service. Totally satisfied. More

by WB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Reierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kari Sunderland
Sep 23, 2021 -

Luther Family Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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