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Luther Family Ford

Fargo, ND

4.5
5,100 Reviews
With 12 President's Awards under our belt, we pride ourselves on excellent customer service! Our strong and friendly sales and service staff with many years of experience are committed to satisfying customers' needs.
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3302 36th St S

Fargo, ND

58104

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Showing 5,100 reviews

August 19, 2022

They were fast I thought it would take four hours and they were done in two the gentleman I delt with was polite. More

by Vmadsen66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Bendickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2022

Luther Family Ford was very easy to work with on ordering a new Ford escape. Terry Wicklow was very helpfull with the order process and the delivery of our new vehicle. Thank you for the excellent experience More

by way_gerhammond
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Wicklow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Vetsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Gianakos
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2022

Aside getting an oil change, other parts that needed to be replaced/fixed were fixed More

by Theresah Amponsah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Hager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Hasbrouck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bendickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Kotschevar
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Isaacson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luki Pusey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Dickinson
August 17, 2022

I was visiting Fargo when I came in with a need for a minor repair. Luki diagnosed the problem, made room in his busy day for fixing my F-150, and got me back on the road in under 20 minutes. More

by joehoppe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luki Pusey
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2022

Always excellent service from the team at Luther Ford! Top notch in the Fargo Moorhead area. More

by Luther Ford Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Bendickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2022

The team did a great job and in an extremely short time. Thanks for the great service. More

by leon schumacher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Bendickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Dickinson
August 15, 2022

Always treated very well,kept informed on anything that my vehicle needed, also have vet veterans discount More

by joycegary40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Bendickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2022

They were very friendly and helpful. They even got my code for door lock for me. More

by tanyadisrud
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Bendickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2022

Courtesy driver was very rude didn't want to give my kids and I a ride to walmart which was very close by. I ended up just walking and was not happy at all with them. Very rude lady. Couldn't believe t More

by Adam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure.
Aug 26, 2022 -

Luther Family Ford responded

I would like to apologize if anyone treated you rudely while you were in for service. Our courtesy van is available Monday thru Friday from 7-5 for first come first serve drop off and pickup. The driver should have no issues giving families rides provided the guest has the proper child safety restraints available and that they can be installed in our shuttle. I will definitely visit with my drivers about our policy and our expectations.

August 12, 2022

I always appreciate the expediency and professionalism! 2nd to none! I will always return to Luther! More

by tgross711
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terrence Dreschko
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