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Luther Family Ford
Fargo, ND
5,100 Reviews
With 12 President's Awards under our belt, we pride ourselves on excellent customer service! Our strong and friendly sales and service staff with many years of experience are committed to satisfying customers' needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,100 reviews
November 01, 2021
Brian was GREAT, dealt with my concerns, and repaired the problem, everyone was very friendly. problem, everyone was very friendly. More
by snowman3833
Verified CustomerEmployees Worked With
November 01, 2021
I paid nearly $250 for nothing. $140 for a diagnostic fee associated with a problem that my vehicle had already been in for, and $70 for something that has already stopped working again. Between this and the associated with a problem that my vehicle had already been in for, and $70 for something that has already stopped working again. Between this and the frequent long waits to get oil changes, I'll be taking my vehicle elsewhere for service other than recalls and warranty work. The service advisor was professional. This has to do with a service department that is incented to charge fees rather than fix problems which is not the advisor's fault. More
by Will
Employees Worked With
Justin Raymond
October 31, 2021
Everyone we have met at Luther Ford has been personable and friendly. Getting through all the steps of buying a new vehicle was fast and efficient but not rushed. They took time to answer all our questio and friendly. Getting through all the steps of buying a new vehicle was fast and efficient but not rushed. They took time to answer all our questions. we were invited to call or come back with any further questions. They provide great customer service. Thank you Carter Keller our Salesman, and Ethan Anderson who is now in Finance. More
by skypilot
October 31, 2021
Dennis , the salesman was very helpful and knowledgeable. Nathan was also helpful and fair. Thank you both Nathan was also helpful and fair. Thank you both More
by SUPERGHOF
October 31, 2021
Terry is great Terry us great Terry is great Terry us great Terry is great great Terry is great More
by JERRY-STACEY
October 30, 2021
Friendly efficient service personnel. Waiting for repairs to be completed, I am always advised of any changes or service needed to finish the jrepairs needed. repairs to be completed, I am always advised of any changes or service needed to finish the jrepairs needed. More
by seffie
October 30, 2021
Very fast and efficient service. I trust Luther Ford with my vehicle. Everyone is very friendly. my vehicle. Everyone is very friendly. More
by teri.pedersen
Employees Worked With
Other Employees :
Travis Dickinson, Justin Raymond
October 29, 2021
Had my pickup in twice as the light comes on to service the charging unit now . They have not found the source of the problem. The battery dies if I don't drive it for a few days. Also my warranty is almos the charging unit now . They have not found the source of the problem. The battery dies if I don't drive it for a few days. Also my warranty is almost expired. More
by LMSVENBY06
October 29, 2021
Efficient and friendly! Nice waiting area. Work was done in a timely manner. Everyone was very friendly! done in a timely manner. Everyone was very friendly! More
by SCHIELE
October 28, 2021
Personable and they stayed in contact with me. Work was done in a timely manner. done in a timely manner. More
by HANSONMARYBETH
Employees Worked With
