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Luther Family Ford

Fargo, ND

4.5
5,100 Reviews
With 12 President's Awards under our belt, we pride ourselves on excellent customer service! Our strong and friendly sales and service staff with many years of experience are committed to satisfying customers' needs.
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3302 36th St S

Fargo, ND

58104

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Showing 5,100 reviews

July 31, 2021

I was having a shift issue with my 10 speed transmission. Didn't take long for the service tech to find and repair the problem. Thanks guys. More

by GBURKLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Hager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Hasbrouck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bendickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Kotschevar
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Isaacson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luki Pusey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Dickinson, Justin Raymond
July 30, 2021

I had a great experience at the dealership. The car buying process went well. The customer service was outstanding. The purchase price was reasonable. I will recommend this dealership to friends and fa More

by garnetasmundson
Recommend Dealer
Yes
Employees Worked With
Megan Weninger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Bechtold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Savanah Magenau
July 30, 2021

Thanks Jamie for helping to choose right truck for my needs. You went above and beyond with satisfying my requests during the sales process. Many Thanks! More

by adam.trukawka
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Schaeffer
July 29, 2021

I am giving a 5 star rating for the time being as I am not sure if the work that the service department worked or not. My rating is based on their ability to get my vehicle in on short notice and the c More

by jkuntz0
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Dickinson
July 29, 2021

Very good with follow up. No huge hassles for add ins but I did the items I wanted and the got installed quickly. Thank you More

by HATPLAYSBASS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shari LeNoue , Cody Vettelson
July 29, 2021

Shari was great to work with. Made the process very easy. Had paperwork ahead of time and was very responsive as well. Thank you for all your hard work! More

by keith.uphoff
Recommend Dealer
Yes
Employees Worked With
Shari LeNoue
July 29, 2021

Brian is exceptional. I very much appreciate him and his work as a service advisor. The business office does a nice job. The electronic invoicing is good too. More

by JOSH.BEARFIELD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Bendickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2021

The crew is always willing to help you. Brian in service is awesome. Prices are compatible with other stores. Cashier Dandy is great at her job More

by PENNY.KERNOSKY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lonnie Hager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Hasbrouck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bendickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Kotschevar
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Isaacson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luki Pusey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Dickinson, Justin Raymond
July 28, 2021

Did what I asked and had it done quickly. Made the appointment online and checked in with the service department a few days before appointment and they knew what needed to be done and answered all my More

by jrt9506
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2021

Had a Sensor problem. Made an appointment, took vehicle in to have sensor fixed on that date. They fixed the problem. Problem solved. Customer service is Great also. More

by DUKARTPGF
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Bendickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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