Luther Family Ford

Did not get service repair was scheduled for. Very upset. Told if gps goes black again to calll bring in for readings! Poor poor communication! Steve finally agreed to check for codes..did update upset. Told if gps goes black again to calll bring in for readings! Poor poor communication! Steve finally agreed to check for codes..did update on gps. Wasted trip to Fargo. Ford needs to get better training...or stop jerking customers around! Ford inGrand Forks are horrible service..all they did was disconnect battery for few min..never ran for codes. Said if happened again need to replace module. So stopped at Fargo Ford and was told that would replace module. Told them it was still working ..but said they would replace module...never said a dam thing about codes. So made appt. then Nothing done! POOR Communication.not very happy with Ford service. More

Great job as always the staff at LFF, has always been excellent thats,why I always come back. Terry Wicklow rocks so does Megan Weninger keep them happy. excellent thats,why I always come back. Terry Wicklow rocks so does Megan Weninger keep them happy. More

Items the first time I had been there The people were great are sales man was excellent to work with seemed very knowledgeable and was easy to fist with great are sales man was excellent to work with seemed very knowledgeable and was easy to fist with More

Friendly staff who helped us to find the right car and got us the best price, patient as we talked through the different financial options. got us the best price, patient as we talked through the different financial options. More

I bought my Ford Edge in March of last year. Due to the pandemic I didn’t use the FordPass until recently. I tried calling the helpline but they couldn’t understand what was wrong. We brought it into Luthe pandemic I didn’t use the FordPass until recently. I tried calling the helpline but they couldn’t understand what was wrong. We brought it into Luther, they ordered a new TCU Module and was able to program it. Great service! More

They were ready to go to work and got everything done in a timely matter. Were courteous and attentive to the tailgate problem. Thank You! a timely matter. Were courteous and attentive to the tailgate problem. Thank You! More

Service was efficient and professionally handled from arrival to departure. Very happy as the service department was courteous and prompt. Very happy with the service department. arrival to departure. Very happy as the service department was courteous and prompt. Very happy with the service department. More

I came in for a warranty job. Drove right in, fast!Very I came in for a warranty job. Drove right in, fast! Very courteous, friendly,Josh was awesome.was out in no time at all.thank you, josh! I came in for a warranty job. Drove right in, fast! Very courteous, friendly,Josh was awesome.was out in no time at all.thank you, josh! More

Felt very comfortable and supported with my new purchase. Staff was all very friendly and welcoming. Love my new car and will definitely recommend Luther! Staff was all very friendly and welcoming. Love my new car and will definitely recommend Luther! More

Shari and Lee were great to work with in leasing a new 2021 Ford F150. Leased an F150 in 2018 as well. Would highly recommend as experience here is always top notch. 2021 Ford F150. Leased an F150 in 2018 as well. Would highly recommend as experience here is always top notch. More