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Luther Family Ford

Fargo, ND

Overview
Employees
Reviews
Vehicles
4.5
5,100 Reviews
With 12 President's Awards under our belt, we pride ourselves on excellent customer service! Our strong and friendly sales and service staff with many years of experience are committed to satisfying customers' needs.
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3302 36th St S

Fargo, ND

58104

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Showing 5,100 reviews

April 26, 2023

I have never had such amazing customer service till I brought my car into Luther for service. They all were amazing! More

by shellyhoule
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Hawkins
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May 01, 2023 -

Luther Family Ford responded

Thank you!

April 26, 2023

Best service I have ever had at a ford dealership the staff and Anna the service adviser were awesome More

by CMOENJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna was the service adviser and the checkout person were so helpful
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May 01, 2023 -

Luther Family Ford responded

Thank you! We are very lucky to have Anna!

April 26, 2023

The diagnosis they did found the problem to be something different than initially expected. This ended up saving me money. More

by Dancinjanssen73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bendickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2023 -

Luther Family Ford responded

Thank you!

April 25, 2023

Such a wonderful experience! I am so excited for our new vehicle! Thank you so much More

by J.kroll19
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ben Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashford
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April 24, 2023

Jennifer was great to work with. We have had this same issue multiple times and she was fair in working with us to get it resolved. More

by kbishop23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Brinkman, Anna Hawkins
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April 24, 2023

Everything went great on time did it fast very nice lady i work with all hood More

by Trkind
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Name not there
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April 24, 2023

Thank you for the great job, every time I go for service, I’m happy. Thanks More

by MEDAH MUTANDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lonnie Hager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Hasbrouck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bendickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Kotschevar
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Isaacson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luki Pusey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Dickinson
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April 23, 2023

Went for a quick lube oil change and it took over 3 1/2 hours to complete. More

by Jessicadammen
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
I don’t know the names of the people.
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Apr 28, 2023 -

Luther Family Ford responded

Quick Lane offers two appointment lanes and one first come first serve lane. Wait times vary due to demand and services requested. We would be happy to help set your next appointment so that we can better meet your time expectations.

April 23, 2023

Third ford f150 in a row I have bought here. I buy here because they have the best deal and great service. More

by DVERKE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Gianakos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Theige
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Dryer
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April 23, 2023

Anna was to work with! She kept me posted often and during all stages of the repairs on my car More

by Jodie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Hawkins
Report | Print
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