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Luther Family Ford
Fargo, ND
5,100 Reviews
With 12 President's Awards under our belt, we pride ourselves on excellent customer service! Our strong and friendly sales and service staff with many years of experience are committed to satisfying customers' needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,100 reviews
February 26, 2023
I initially was not impressed with my first visit. I talk to the manager who gave me a different service advisor who has done absolutely amazing! She would call and give me updates as my vehicle was I talk to the manager who gave me a different service advisor who has done absolutely amazing! She would call and give me updates as my vehicle was being completed and truly cared about doing a good job. I will definitely come back because of her. More
by nygaardjarred
Verified Customer
February 26, 2023
Luther Family Ford provides reliable customer service. From check in to check out everyone is happy to help. From check in to check out everyone is happy to help. More
by 2020 F150
February 26, 2023
Wonderful place! My first time there, I didn’t know what to do or where to go. They showed me everything. Also, being a woman, I’m usually treated like a total idio My first time there, I didn’t know what to do or where to go. They showed me everything. Also, being a woman, I’m usually treated like a total idiot by the man helping me, but Luther was completely didn’t. I felt very comfortable. Lastly…the CLEANEST bathrooms ever!! More
by kbloom123
Employees Worked With
Other Employees :
Travis Dickinson
February 25, 2023
Very professional people. I always have an excellent experience at the dealership. A+ service trip. I always have an excellent experience at the dealership. A+ service trip. More
by electrowik2
Employees Worked With
February 24, 2023
Tried to upcharge service. A coolant leaked was possibly going to cost me $2500. No thanks A coolant leaked was possibly going to cost me $2500. No thanks More
by james.gillespie
Employees Worked With
February 24, 2023
In short order they found that there was nothing wrong with my truck and didn’t charge me for looking! with my truck and didn’t charge me for looking! More
by LUKE.SONSTEGARD
Employees Worked With
February 23, 2023
They quickly and efficiently took care of my emergency need for a new tire. They kept me aware of the status of my vehicle. need for a new tire. They kept me aware of the status of my vehicle. More
by patnevala
Employees Worked With
The man who greeted me is not pictured and I did not meet the servicemen
February 20, 2023
Generally good service, but they need to understand warranties and not try to charge you. warranties and not try to charge you. More
by Ghost
Employees Worked With
