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Luther Family Ford
Fargo, ND
5,100 Reviews
With 12 President's Awards under our belt, we pride ourselves on excellent customer service! Our strong and friendly sales and service staff with many years of experience are committed to satisfying customers' needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,100 reviews
February 15, 2023
Friendly staff for the most part each time I am at the dealer for service. dealer for service. More
by katandgrace
Verified CustomerEmployees Worked With
February 15, 2023
I’ve always had a good experience at Luther service. This time, the service rep, had to reinstate a discount for my tires, being rotated, and did it appropriately. This time, the service rep, had to reinstate a discount for my tires, being rotated, and did it appropriately. More
by tgross711
Employees Worked With
Quick change employee
February 15, 2023
The service and repair were done in a nice and timely fashion and all repairs seem to be real nice and well done with no complaints. Appreciate your time and effort they put into doing it right thanks. fashion and all repairs seem to be real nice and well done with no complaints. Appreciate your time and effort they put into doing it right thanks. More
by r_doll1
Employees Worked With
February 15, 2023
I don’t like doing this on my phone. I wish Ford would have more platinum inventory at the dealerships in ND. I wish Ford would have more platinum inventory at the dealerships in ND. More
by dan@centralvalleybean.com
Employees Worked With
Other Employees :
Jared Schliemann
February 15, 2023
Needed to consider oil change before driving 3500 miles for vacation. Got a solution and was done timely and very well. Love those techs. 10 on any service scale for vacation. Got a solution and was done timely and very well. Love those techs. 10 on any service scale More
by Joe Bronco
February 13, 2023
Wonderful people to do business with. Great about updating you on vehicle status and making sure it’s just what you want. Great about updating you on vehicle status and making sure it’s just what you want. More
by CBAUER5
February 13, 2023
Did great job with my Raptor order. Sales and finance made it a quick process. Sales and finance made it a quick process. More
by kddoyel
February 13, 2023
Very professional and helpful. All workers very personable and polite. Accommodating in a crisis. Thanks All workers very personable and polite. Accommodating in a crisis. Thanks More
by cteske
Employees Worked With
Other Employees :
Jennifer Brinkman, Travis Dickinson
February 13, 2023
Had a tough time getting an appointment to work with my schedule. When I finally did get in, they were short handed and weren't able to address the issues. Had the truck in the shop while it was under wa schedule. When I finally did get in, they were short handed and weren't able to address the issues. Had the truck in the shop while it was under warranty. The repair didn't last a day. Now that it is out of warranty, they tell me to expect to be billed. Have had Ford trucks most of my life, with the issues I've had, don't think I will be able to afford to keep this one. Repairs are so crazy expensive, I don't want the risk while retired. Thank You More
by Randy Phelps
