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Luther Family Ford
Fargo, ND
5,100 Reviews
With 12 President's Awards under our belt, we pride ourselves on excellent customer service! Our strong and friendly sales and service staff with many years of experience are committed to satisfying customers' needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,100 reviews
January 27, 2023
They have a great staff in the office, in the service area, and especially in the sales area. Tim Zastrow was the answer to my great need for a new vehicle when my favorite car was totaled in a collisio area, and especially in the sales area. Tim Zastrow was the answer to my great need for a new vehicle when my favorite car was totaled in a collision. I have a 2023 Explorer which I am going to drive and enjoy for years ahead. Thanks to Tim and the other people invited l am a very happy lady. Great dealership. LaVerne More
by LAV75
Verified Customer
January 26, 2023
The shop seemed organized & the staff was friendly. Jennifer & Ryan were great to deal with. Jennifer & Ryan were great to deal with. More
by SBANGERT
January 26, 2023
Service was done on time as informed. Professional, courteous employees. Done as promised and kept me informed. Professional, courteous employees. Done as promised and kept me informed. More
by djshea0
January 25, 2023
Always professional and friendly. From the person at the kiosk to the lady that checks you out. Plus they do good work. From the person at the kiosk to the lady that checks you out. Plus they do good work. More
by LANDERS1764
Employees Worked With
January 25, 2023
Did a great job on selling the car to us a good job putting on the accessories we wanted putting on the accessories we wanted More
by Gwynnbarry
January 25, 2023
Z was patient and extremely professional when dealing with my company and it made for an easy transition into a new car. with my company and it made for an easy transition into a new car. More
by DARIN.TWETEN
Employees Worked With
January 25, 2023
They were very helpful the moment I pulled into the bay to hand my keys away. It was nice to have the employee text me throughout the process my vehicle was in the shop to give updates. to hand my keys away. It was nice to have the employee text me throughout the process my vehicle was in the shop to give updates. More
by adamreiten
January 24, 2023
This is my third vehicle from Luther. Always have a good experience. Terry is great to work with. Always have a good experience. Terry is great to work with. More
by SIEGR
January 23, 2023
They were easy to work with and no markup, even on the bronco. Most of the other places in the area had at least 5 to $10,000 markups. bronco. Most of the other places in the area had at least 5 to $10,000 markups. More
by richardmpenney
January 23, 2023
My Explorer had some transmission troubles. Thankfully I was still in warranty. Brian and the rest of the team took care of everything for me, including all the paperwork to get it fixed. Very Thankfully I was still in warranty. Brian and the rest of the team took care of everything for me, including all the paperwork to get it fixed. Very pleased with the communication and service! More
by pkremer1980
