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Luther Family Ford
Fargo, ND
5,100 Reviews
With 12 President's Awards under our belt, we pride ourselves on excellent customer service! Our strong and friendly sales and service staff with many years of experience are committed to satisfying customers' needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,100 reviews
Verified Customer
January 20, 2023
I have been able to schedule service quickly and in a timely manner whenever I have needed service. timely manner whenever I have needed service. More
by SAHELMER
January 19, 2023
They were very friendly. Communicated when my car was ready. I would recommend Luther to my friends! Communicated when my car was ready. I would recommend Luther to my friends! More
by nancy.garvey
Employees Worked With
January 18, 2023
My appointment was for 10:00 and I got in at 10:00 sharp. They told me it was going to take about 45 minutes and it only took 40. Very satisfied They told me it was going to take about 45 minutes and it only took 40. Very satisfied More
by Waynesandy
Employees Worked With
Travis Dickinson
January 18, 2023
Everything was great except the cashier. She was very short with me and a little rude. I was the only one up at the cashier at the time and she was just not friendly at all. She was very short with me and a little rude. I was the only one up at the cashier at the time and she was just not friendly at all. More
by marko6602
Employees Worked With
January 18, 2023
Oil. Change lane. 2 hrs. Wait Wow. Unbelievable can't believe. It took this long Change lane. 2 hrs. Wait Wow. Unbelievable can't believe. It took this long More
by Tucker1
Employees Worked With
January 18, 2023
Awesome customer service. Waiting time was less than what was told to complete my car check. Waiting time was less than what was told to complete my car check. More
by Aimee
Employees Worked With
Other Employees :
Travis Dickinson
January 18, 2023
Always good efficient, service! Glad to see new inventory arriving in Fargo car dealership.lot. Glad to see new inventory arriving in Fargo car dealership.lot. More
by Hanson's
Employees Worked With
January 18, 2023
My check engine light came on. It took me 6 weeks to get an appointment to have a CO2 sensor replaced. At the appointment, Luther Ford told me that they would have to order the par It took me 6 weeks to get an appointment to have a CO2 sensor replaced. At the appointment, Luther Ford told me that they would have to order the part. Four more weeks until the part was installed. Two weeks later, my check engine light is back on. Called Luther Ford and now I have to wait four more weeks for an appointment to hopefully get it fixed. Maybe they will tell me at that time that they will have to order the part again. More
by Greg
Employees Worked With
Travis Dickinson
