Luther Kia of Bloomington - Service Center

The staff at Luther Bloomington provided great service and made me feel welcome at the dealership. and made me feel welcome at the dealership. More

The staff at Luther Bloomington provided great service. Always friendly. Love the text notifications and emails. Always friendly. Love the text notifications and emails. More

I started using this dealership when the dealership i brought the car from could not give me the service times and needs i required to leave my car there so i called around and found the KIA dealership i brought the car from could not give me the service times and needs i required to leave my car there so i called around and found the KIA dealership in Bloomington that had all the needs i wanted and since then they have done excellent service on my car and their employees are great to work with and do not lead you astray More

Service requested by me and offered by service technician was delivered on time and within quoted estimate was delivered on time and within quoted estimate More

We were well taken care of by Oscar in service. He listened to our concerns then thoroughly checked over our vehicle He listened to our concerns then thoroughly checked over our vehicle More

Professional, courteous service. Service center was able to get our car in and out in a reasonable amount of time while I waited. Service center was able to get our car in and out in a reasonable amount of time while I waited. More

Polite and friendly staff that always has a smile on their face, share realistic timing expectations for when service will be complete, and share upfront pricing. their face, share realistic timing expectations for when service will be complete, and share upfront pricing. More

Work gets done on time. Friendly and helpful staff. Questions answered satisfactory. Always appreciate the car wash. Friendly and helpful staff. Questions answered satisfactory. Always appreciate the car wash. More

My wait time was very long with no updates on when my car was going to be done. I understand you have a recall going on. Customer Service still involves taking care of customers waiting and new customers com was going to be done. I understand you have a recall going on. Customer Service still involves taking care of customers waiting and new customers coming in. A new customer can wait a few minutes while you up date a customer that has been waiting for 2 1/2 hours with no updates. After asking several times when my car was going to be ready. I didn't get a update until 1/2 from when 1 asked a second time. The Service Technician seemed stressed and frustrated. I got all caps when he responded to my text. I took that as yelling at me. The other times I brought my car here when it was for a recall I had great service and up dates regularly. More

Car not ready when initially suggested and ac line had missing filler cap. Later I discovered the ac was not functioning. Upon inspection, scrapes on ac line were noticed and combined with missing cap it missing filler cap. Later I discovered the ac was not functioning. Upon inspection, scrapes on ac line were noticed and combined with missing cap it appears that contact was made during engine removal and replacement damaging the line. Possible leak resulting. More