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Mac Haik Chevrolet - Service Center

Houston, TX

4.6
2,393 Reviews

2,393 Reviews of Mac Haik Chevrolet - Service Center

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August 14, 2025

Very easy and fast transaction. Everyone was very helpful. The process awas seamless with everyone working together. More

by RLEONHARDT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Wolf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Charles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2025 -

Mac Haik Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mac Haik Chevrolet. We look forward to having you as one of our valued customers for many more years to come! That Great Mac Haik Feeling Brian Caldwell, Service Director

August 14, 2025

Excellent place to do business with, very professional and organized. Will definitely refer my friends. More

by ALICE02081950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Juarez, Brian Castro
Aug 14, 2025 -

Mac Haik Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mac Haik Chevrolet! That Great Mac Haik Feeling Brian Caldwell, Service Director

August 13, 2025

All the employees are very respectful, courteous and kind they got to you fast got the job done right , everyone that helped me gets five stars, thanks to the legendary Robert Wolf. More

by nealhahn1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Wolf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Kny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Trahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2025 -

Mac Haik Chevrolet responded

Thank you for choosing Mac Haik Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! That Great Mac Haik Feeling Brian Caldwell, Service Director

August 13, 2025

Don’t respect the way customers showed up I wait 3hrs Customer get there same reason 1-1/2” hr after me leave first After they finish my vehicle is setting at the parking lot for 30 mins and no one More

by JTREJ1983
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No one is on the list
Aug 13, 2025 -

Mac Haik Chevrolet responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Antione Burks General Manager 281-596-6359

August 13, 2025

My rear view camera is all of a sudden showing the Chevy emblem and it was definitely not doing that before I brought it in. The camera looks pushed inward. My clear door edge protector film on the drive More

by ALOPEZBBA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Javier
Aug 13, 2025 -

Mac Haik Chevrolet responded

Thank you for your review. We're sorry you didn't have the best experience, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Antione Burks General Manager 281-596-6359

Aug 14, 2025 -

ALOPEZBBA responded

Calixto Lopez 713-775-3697 alopezbba@hotmail.com I sent you a text to the number you provided.

August 12, 2025

Service quick lane was prompt and courteous. All my needs and expectations were and surpassed. thank you More

by JVILLARREAL4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eduardo
Aug 12, 2025 -

Mac Haik Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mac Haik Chevrolet, we look forward to having you as a valued customer for many years to come! That Great Mac Haik Feeling Brian Caldwell, Service Director

August 11, 2025

These guys and gals work so hard to make sure every customer is well taken care of in a timely manner. Thank More

by cruth3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Trahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Charles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2025 -

Mac Haik Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mac Haik Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. That Great Mac Haik Feeling Brian Caldwell, Service Director

August 11, 2025

It’s a great dealership, all employees are very knowledgeable and friendly. I’ve always experienced good customer service on any visit. More

by AMRAMIREZ1223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony McPhail
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2025 -

Mac Haik Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. That Great Mac Haik Feeling Brian Caldwell, Service Director

August 11, 2025

Drop off, service updates via text and pick up was 5 star worthy but after getting thr quite and finding more than hais the items were being overcharged, I have to wonder if this is a bigger issue. I pushed More

by FOWLER.KNIGHT
Service Price Transparency
Service Time
Recommend Dealer
No
Employees Worked With
It was via text- don’t know name
Aug 12, 2025 -

Mac Haik Chevrolet responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Antione Burks General Manager 281-596-6359

August 09, 2025

Was in for stolen recovery. Took good care and information given. When decided to sell afterwards they have me best price More

by Chauser101
Recommend Dealer
Yes
Employees Worked With
Jack Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony McPhail
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2025 -

Mac Haik Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! That Great Mac Haik Feeling Brian Caldwell, Service Director

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