Maita Toyota of Sacramento

Christian and Thomas provided incredible support, answering all my questions and keeping me updated throughout the entire process. answering all my questions and keeping me updated throughout the entire process. More

I feel it costs too much for a general service. Also, I wanted them to just glance at something, and they tried to charge me for it. I think you should have more incentives. My car is a 2021, so I Also, I wanted them to just glance at something, and they tried to charge me for it. I think you should have more incentives. My car is a 2021, so I can probably find a competent mechanic. In addition, the person answering the phone seemed like I was bothering her, which is a total "no" for me. More

The service advisor was very accommodating and precise. Although, before the day we went to have my car serviced, another service advisor quoted me $657 for installation of my step bars/running boards. It’ Although, before the day we went to have my car serviced, another service advisor quoted me $657 for installation of my step bars/running boards. It’s a good thing we went there in person and find out it is less than we were quoted for. Thank you, Maita Toyota. More

Customer service was beyond what I expected. John kept me informed every step of the way John kept me informed every step of the way More

Ryan from Sales did an excellent job of making the whole process smooth! We were in and out quick and got what we wanted. process smooth! We were in and out quick and got what we wanted. More

Jonny was an amazing person to do business with, the dealership as a whole was not as easy. I still got talked into something I didn’t want by others. dealership as a whole was not as easy. I still got talked into something I didn’t want by others. More

Really nice and accommodating. Wish they had more options for what I was looking for Wish they had more options for what I was looking for More

Great dealer ship smooth transactions I will definitely but my next Toyota here. thank you very much. also thanks to Jonny in sales. but my next Toyota here. thank you very much. also thanks to Jonny in sales. More

Great dealer was in and out no hassle no pressure , didn't buy anything that I didn't want to buy straight forward salesmen provided what I asked for . didn't buy anything that I didn't want to buy straight forward salesmen provided what I asked for . More

Here is a clear, strong bad review you can post: ⸻ ⭐️ 1-Star Review I had a very disappointing experience at Maita Toyota. I went in for a simple tire inspection, which somehow took f post: ⸻ ⭐️ 1-Star Review I had a very disappointing experience at Maita Toyota. I went in for a simple tire inspection, which somehow took four hours. After the long wait, they told me only one tire needed to be replaced. I trusted their inspection and bought a new tire. But right after that, they told me I actually needed to buy another tire as well. If that was the case, why didn’t they tell me during the first inspection? Their lack of communication and professionalism wasted my time and money. To make things even worse, I ended up leaving with a flat tire, even after all the inspections and recommendations. This is completely unacceptable. I expected better service from a dealership like Maita Toyota. I will not be returning, and I do not recommend their service department to anyone. More