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Maita Toyota of Sacramento

Sacramento, CA

4.0
5,207 Reviews
Maita Toyota is a full service Toyota Dealership. Offering New Toyota's, Certified Used Toyota's and Used Vehicles, conveniently located off Business 80 and Fulton Avenue exit. Our Service and Parts operations are full service, offering all aspects of complete vehicle servicing, and parts sales. Maita Toyota is family owned and has operated in the greater Sacramento area since 1988. Please visit our website at www.maitatoyota.com or give us a call at 916-481-0855. We look forward to serving you.
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2500 Auburn Blvd

Sacramento, CA

95821

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Showing 5,207 reviews

April 12, 2021

Two hours for an appointment oil change and suggested air filter. When I complained about the wait, the technician told me they don’t make money on oil changes and are short staffed. I told them I’m going ba More

by RITAY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ashley Webster
Apr 14, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your feedback. We are sorry you had a negative experience with our dealership. Thank you for bringing this to our attention.

April 12, 2021

The Maita dealership took my car at 10:00 a.m. for an appointment for scheduled maintenance and called me about two hours later letting me know about the tires being bald and the noise in the front end o More

by TROY.BEVERLY2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karina Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your positive feedback. Toyota is here to help. We appreciate you as our guest at Maita!

April 12, 2021

Very Professional!We will always have our FJ service done at Maita! Fantastic service and great communication! The service technician know their vehicles and their parts! More

by cjgooskis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Priscilla Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your positive feedback. Toyota is here to help. We appreciate you as our guest at Maita!

April 11, 2021

I keep returning to Miata because the customer service is courteous and professional. I also believe that Toyota offers the most reliable, up to date service because they are the familiar with the models and More

by KIMFRASSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Priscilla Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Junko Case
Apr 18, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your positive feedback. Toyota is here to help. We appreciate you as our guest at Maita!

April 09, 2021

Service was good but the 5k checkup took 2.5 hours and there was a delay bringing the car back to drive after the maintenance had finished More

by EMILY.A.MOODY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwayne Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your positive feedback. Toyota is here to help. We appreciate you as our guest at Maita!

April 09, 2021

The group was very helpful in my case. In order to access the fuel pump for replacement we had to remove the drawer system from the back if my suv. So 4 staff members help me move it and set a plac More

by Toyota Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
QERIM RACAJ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your positive feedback. Toyota is here to help. We appreciate you as our guest at Maita!

April 09, 2021

Excellent customer service rep from Lisa. I did not like to wait more than 2+ hours for a quick service maintenance. May try other places like Folsom Toyota next time, it was longer than I expected even if More

by SEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Miller
Apr 18, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your positive feedback. Toyota is here to help. We appreciate you as our guest at Maita!

April 09, 2021

Great Service , friendly and efficient. Worked with Val Valadez and Norbert Santos, super friendly, my new car had a broken sunglasses holder, they gave me a rental since I am out of town, 30 min in and ou More

by Fowle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norbert Santos/Val Valadez, Daniel Ham
Apr 18, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your positive feedback. Toyota is here to help. We appreciate you as our guest at Maita!

April 08, 2021

The dealer provided efficient and professional services to my wife and I; however, if the receptionist and financing staff could greet us in a way that made us feel welcome, it would be nice. The salespers More

by KWANWONG2009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Nguyen, Nikki - 5 stars
Apr 18, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your positive feedback. Toyota is here to help. We appreciate you as our guest at Maita!

April 07, 2021

I have bought several new vehicles never have I had to buy and install a license plate holder had nobody show me how to work everything as a side note I spent 40000 bucks and I accidentally stuck a pen in More

by TK4JESUS2
Recommend Dealer
No
Employees Worked With
Jay Eilkhani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your feedback. We are sorry you had a negative experience with our dealership. Thank you for bringing this to our attention.

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