Maita Toyota of Sacramento

The only dealership I bring my cars to for service. Everyone is very friendly there. Everyone is very friendly there. More

BRYCE SHIBATA: I want to give an extra special shout out to Bryce Shibata, Asst Service Manager at Maita Toyota. This guy knows Customer Service and is an outstanding Ambassador for Maita Toyota. Did I out to Bryce Shibata, Asst Service Manager at Maita Toyota. This guy knows Customer Service and is an outstanding Ambassador for Maita Toyota. Did I mention Bryce is very dedicated to making sure his Customers get the best service. I especially appreciate his honesty. I took my Wife's Highlander Platinum Hybrid in for it's 3rd Service under Toyota's 2 year New Car Service Program. Great Scot, Bryce had me in AND out before I had time to make my normal walk around the entire Maita Lot. In other words, I was out of there in less than 60 minutes!!!! ALL done, rotated tires, Multi-point Inspection, and topped off all fluids. Great Scot!!!! More

Excellent service. Fast appointment times. Detailed inspection. Friendly customer service. Will come here again for next service. Fast appointment times. Detailed inspection. Friendly customer service. Will come here again for next service. More

They were efficient and friendly very satisfied. with my service visit. I will use them again. with my service visit. I will use them again. More

Worked with us to try to find issues with control screen that was going on and off. Very patient and professional. Thank you that was going on and off. Very patient and professional. Thank you More

Between Ryan Scott and Al Palmer we were very well taken care of. We purchased the vehicle without seeing it and they were very friendly and answered all my questions. Pleasure to work with. care of. We purchased the vehicle without seeing it and they were very friendly and answered all my questions. Pleasure to work with. More

Tom Her was great at listening to my particular needs and trying to fit the right vehicle and financing to my budget. The Sales manager Scoot and financial agent Roland were also great. trying to fit the right vehicle and financing to my budget. The Sales manager Scoot and financial agent Roland were also great. More

Service has changed a lot in the last few years, not for the better. All the tech improvements have not made a good impact on customer service. the better. All the tech improvements have not made a good impact on customer service. More

Bryce Shibata’s CSR skills hits the stride of Maita’s reputation for excellent customer service. reputation for excellent customer service. More

Everything was fine enough, however when I checked out to get my car two separate employees took my paperwork back in to the service advisor desk. Evidently, there has been an issue with people not paying an get my car two separate employees took my paperwork back in to the service advisor desk. Evidently, there has been an issue with people not paying and getting their cars. My service was covered so the paperwork showed $0. However, there should have been a “Paid” stamp I learned. The first lot porter went back to the desk and I am assuming got a verbal ok. When my car was pulled around, that porter took my paperwork again and then came back with the “Paid” stamp on it. More