Maita Toyota of Sacramento

Awesome, professional, the best ever. Our sale of a new car went really smooth. Shane was so nice, and offered great assistance when viewing the cars! This is our 5th car purchase here, wi Our sale of a new car went really smooth. Shane was so nice, and offered great assistance when viewing the cars! This is our 5th car purchase here, will come back for more. More

Great cuatomerservice! Called to see if i was able to take my car in for service with no appoinment and the laddy that was helping me was great she was able to put me in the Called to see if i was able to take my car in for service with no appoinment and the laddy that was helping me was great she was able to put me in the schedule to get my car serviced same day. When i got to the dealer a young man i think his name was Luis welcomed me and took care of my car very profecional, they took less than 1 hour to service my car also bought whiper blades amd the same gentlemen that helped me sent someone over tonhelp me put them on, service was great frim the moment i called to when i left the dealer. Great customerservice! More

Excellent customer service I am so grateful for the folks at Maita Toyota. I needed help with my car that broke down on a Sunday afternoon. I had my car towed to the facility. O I am so grateful for the folks at Maita Toyota. I needed help with my car that broke down on a Sunday afternoon. I had my car towed to the facility. On Monday morning they called me and clearly explained the details of getting my car repaired, by noon on Monday they had my car diagnosed and it was actually going to take 3 days to get fixed but they had it done by 5 pm on Monday = all better! They did a great job facilitating the warranty coverage too! I am so happy with the service. I felt very taken care of. All my questions and worries were taken care of. More

Maita treats you right! Val is our service rep. and he is great! He keeps informed about what is happening and what is needed. The service was estimated at 1.5 - 2.0 hours, Val is our service rep. and he is great! He keeps informed about what is happening and what is needed. The service was estimated at 1.5 - 2.0 hours, and it was finished in an hour! More

Excellent Service My wife and I were helped by Lee and he was very nice respectful and ready to answer all my questions. His customer service was second to none and we My wife and I were helped by Lee and he was very nice respectful and ready to answer all my questions. His customer service was second to none and we can tell that he is not knowledgeable but actually enjoys being there. Thank you for another great experience. Marc Holland More

A Service Department I Can Trust Having had several Toyota vehicles, I have had many years relying on the Maita Toyota Service Department. During this time, I have gained a trust in Having had several Toyota vehicles, I have had many years relying on the Maita Toyota Service Department. During this time, I have gained a trust in the Service Department because of the stability of their Service Managers. In particular, I would like to thank Val Valdez for always assisting me. Val will take the time to explain things to me or give me the confidence that something can wait until another service date. As a female, who has little knowledge of vehicles, it important to have that trust and know that someone is looking out for your best interest at that time. Thank you Val! More

Waiting for the car The check-in was efficient, the service was fast, Jason the service technician was great, the dealership is well organized and business-like, but the The check-in was efficient, the service was fast, Jason the service technician was great, the dealership is well organized and business-like, but the car retrieval was way too long and frustrating. It took them over 15 minutes to find and deliver the car to the "pickup" lanes and we were over 20 minutes before we could leave. After all the good things we experienced this left a bad taste in the mouth. When the customer is ready to leave, get him out of there or keep him informed as to the progress. More

Awesome treatment and care Can always count in the service department to treat you like you are important. Feel like my concerns matter and the want to resolve any issues. Can always count in the service department to treat you like you are important. Feel like my concerns matter and the want to resolve any issues. More

Efficient, customer-service oriented crew I have no complaints. Outstanding service and professionalism. They give me orientation every step of the way, are always on time and detail-oriented. I have no complaints. Outstanding service and professionalism. They give me orientation every step of the way, are always on time and detail-oriented. Thanks. More

Great experience Service mg Brian provided great customer service on recent visit. Was previously having service at E.G. Toyota, which is much more convenient, however Service mg Brian provided great customer service on recent visit. Was previously having service at E.G. Toyota, which is much more convenient, however E.G. wanted to charge me $ 185 to diagnose AC issue. $ 0.00 at Maida. ( Still under warranty & I have extended service contract). SVC mg Joe (maita) said 30 thousand mile service would take 2 - 2 1/2 hrs. Was done in 1 hr 20 min. More