Maita Toyota of Sacramento

We had a good experience at Maita, the team was professional, they explained everything and were patient. professional, they explained everything and were patient. More

After my battery died and left me needing a jump-start, I was relieved I could get a same-day appointment for a new one. Customer service was good, and appointment took less than three hours. The hard part i was relieved I could get a same-day appointment for a new one. Customer service was good, and appointment took less than three hours. The hard part is the very high price for the new battery and replacement, made even more painful because my battery died while I was shopping at Costco. Had I had someone who could have replaced the battery for me, I would have paid about half the price at Costco compared to what I paid your dealership. Just because you can charge a lot doesn't mean you should. More

An appointment just to make sure my RAV4 was ready for the winter, tires, fluids, and brakes. Everything checked out and I was on the road for $45 in an hour. Easy check in and out. Great customer servic the winter, tires, fluids, and brakes. Everything checked out and I was on the road for $45 in an hour. Easy check in and out. Great customer service. More

Fast. Reliable, Courthouse Maita Toyota checked my warranty for service work that could be done at no charge. Reliable, Courthouse Maita Toyota checked my warranty for service work that could be done at no charge. More

The service desk was good and Lisa was really helpful. Unfortunately, my service came with a hiccup when my safety sensor or something broke and my entire car shutoff in the middle of the road and I had t Unfortunately, my service came with a hiccup when my safety sensor or something broke and my entire car shutoff in the middle of the road and I had to return. However, Derek and another person came and helped rather quickly once I eventually reached them on the phone. Despite this, there was a point of irritation because I had to wait on hold for almost 20 minutes waiting for the service manager or someone to answer. The receptionist seemed irritated once she told me nobody was around to help and I told her I am willing to wait because I have no choice since my car was no longer operational. Overall, the service was good and Lisa and Derek were helpful and understanding. More

Access to the dealership inventory information and the sales personnel communication were great and enabled me to purchase a not so common car in the small amount of time that I had. I feel the sales team sales personnel communication were great and enabled me to purchase a not so common car in the small amount of time that I had. I feel the sales team went extra miles to accommodate my unusual request of releasing the car unwashed. I fought them hard on that and explained my personal joys of prepping the car myself. I thank them for agreeing to my unusual wishes! More

I was happy when I dropped off my car but they took all day for a simple fix and so I left it overnight and they left it unlocked all night and I tried to contact the service writer before they closed to m day for a simple fix and so I left it overnight and they left it unlocked all night and I tried to contact the service writer before they closed to make sure it was locked up but got no response from them. I have the Toyota connect app on my phone and it showed it unlocked all night. also it had 21 miles less of fuel in it according to the gauge but no added milage so they either drained a gallon of gas out of my car or they left it running for a very long time. I do not recommend this service shop. More

Have had many great experiences getting my vehicle services at Maita Toyota of Sacramento. They are fair and take the time to listen and answer questions. services at Maita Toyota of Sacramento. They are fair and take the time to listen and answer questions. More

Already submitted my rating and no action from Maita. I asked them to ONLY do oil change because a month ago i did my first inspection (new car 3k miles) and tire rotation and still they charged me more I asked them to ONLY do oil change because a month ago i did my first inspection (new car 3k miles) and tire rotation and still they charged me more than $115 for oil change (without tire rotation) and did a inspection which is not required since it was already done a month ago when I wanted ONLY oil change.Also I did not get the 15% discount for the part and service which I was Costco told me that I should get as part of costco Auto program. They told me they will need to see the coupon. Basically wanted me to pay the full price and not give any discount and charge for the service that I did not need More

This organization appears to have a great efficient system. I’m very happy with my decision to come to Maita Toyota in Sacramento system. I’m very happy with my decision to come to Maita Toyota in Sacramento More