Maita Toyota of Sacramento

Quote for changing locks on my 2017 Camrywas changed 3 times My keys to my 2017 were stolen and we had to change the lock. The cost was initially quoted was increased 3 times and ended up double from the initial My keys to my 2017 were stolen and we had to change the lock. The cost was initially quoted was increased 3 times and ended up double from the initial cost. First by the receptionist, then by Josh in the parts department and again by Lee, the. service writer who called us after talking to someone else who said there would be an extra charge, Lee Reloza is friendly and efficient. We like dealing with him. Josh in the parts department was also friendly. I don’t understand why I was not given a correct quote on replacing the locks in my car. The cost doubled from the first quote to the final bill. More

Brought in car for visor fix Once again Val Valdez was a great service provider as I came in for a visor replacement. Val always makes customers feel satisfied and appreciated. He Once again Val Valdez was a great service provider as I came in for a visor replacement. Val always makes customers feel satisfied and appreciated. He delivers consistent and value added services to customers More

Timeliness Not the Best this experience When I arrived to the dealership, I sat and waited while people behind me were getting pulled out of their cars and taken the service advisors. Final When I arrived to the dealership, I sat and waited while people behind me were getting pulled out of their cars and taken the service advisors. Finally someone escorted me to a service advisor, but not the one I was assigned to, a little irritating. Then upon waiting for my vehicle in the afternoon after five hours I called the dealership, and was told by the lady who answered the phone that my service advisor needed to speak with me regarding my car and she couldn’t tell me if my car was ready. I asked for the service advisor to call me right away. When he did call me he stated he try to call me, although I had no missed calls from Maita. I have not run into this situation with this dealership before, I did notice that they were very overwhelmed today with customers and that’s probably what it was. More

Awesome service! From start to finish in the service department it was a great experience. Karina, my service rep was very helpful in answering my questions. She is aw From start to finish in the service department it was a great experience. Karina, my service rep was very helpful in answering my questions. She is awesome! Five stars! More

Great service The service was completed in a timely manner and very professional dealership. I would return to get my vehicle services here and recommend anyone as The service was completed in a timely manner and very professional dealership. I would return to get my vehicle services here and recommend anyone as well. Karina was very helpful and pleasant. More

Wonderful experience Excellent customer service , no pressure , I bought Five cars From Maita Toyota definitely I will come back for my service And My purchase tha Excellent customer service , no pressure , I bought Five cars From Maita Toyota definitely I will come back for my service And My purchase thank you. More

Wonderful My service experience has always been great at this dealership. Their professionalism is outstanding. They get you in and out as quickly as possible My service experience has always been great at this dealership. Their professionalism is outstanding. They get you in and out as quickly as possible. Would recommend them. More

always good service Very professional. Easy in and out. Never a worry about how the car is cared for. Honest and efficient. We buy our cars here and have them service Very professional. Easy in and out. Never a worry about how the car is cared for. Honest and efficient. We buy our cars here and have them services here. More

Nice place I had a good experience, the best and easiest financing person, Sami. He is very thorough and meticulous. The sales team was good as well. . I had a good experience, the best and easiest financing person, Sami. He is very thorough and meticulous. The sales team was good as well. . More

Hassle free car buying! Out of the dealership in less than 2 hours with my car purchase. I am very satisfied with the way they conduct business, Will highly recommend this de Out of the dealership in less than 2 hours with my car purchase. I am very satisfied with the way they conduct business, Will highly recommend this dealership. Kudos to Mel and Sami! More