Maita Toyota of Sacramento

Terrific customer service and the maintenance was done faster than it was expected to be done. faster than it was expected to be done. More

Overall our experience was positive. Test drive and sales process was excellent. However financing took way too long. After all documents were signed high pressure to buy extras and guil Test drive and sales process was excellent. However financing took way too long. After all documents were signed high pressure to buy extras and guilt trip when we declined, unprofessional. More

I have been with Maita for many years and have had very good service. I started with Maita in the eighties and now l have a 2003 Camry. When l need a new car, l would certainly buy a new car from Maita Toy good service. I started with Maita in the eighties and now l have a 2003 Camry. When l need a new car, l would certainly buy a new car from Maita Toyota. More

Everything went as expected. Your rep is terrific. Your service is fine. It's what one expects from Toyota. Your rep is terrific. Your service is fine. It's what one expects from Toyota. More

I was sent a video of some person screaming belligerently and another person trying to tell me about my vehicle while the other person is having some sort of mental breakdown, it was the most bizarre and dis and another person trying to tell me about my vehicle while the other person is having some sort of mental breakdown, it was the most bizarre and disgusting behavior that this service team seems to be proud of, I don’t understand why they would treat me like that when I’m just trying to get my vehicle serviced and bringing them revenue, it doesn’t make any sense.And then every time I get my vehicle serviced they send me this survey which comes across as extremely desperate for any possible positive response, well it’s not happening here, not after that. More

Waited an hour and a half when there was no reason to, and I was at the dealership🍩 and I was at the dealership🍩 More

- very efficient (the video status) - unfortunately the website that notify the service progress is not working as intended (no change in status). - it is quite lengthy wait times (3 1/2 + hours) f the website that notify the service progress is not working as intended (no change in status). - it is quite lengthy wait times (3 1/2 + hours) for a normal 5K/30K maintenance schedule with appointment More

She has a good customer service . Very lively to talk to. I understand her well when she explains things to be done on my vehicle. Very helpful. Thanks Katrina for your service. Very lively to talk to. I understand her well when she explains things to be done on my vehicle. Very helpful. Thanks Katrina for your service. More

I had a CV boot replaced. It took awhile for the part to be received but once it was received the work was accomplished as promised. Service advisor (Lisa) kept me up to date It took awhile for the part to be received but once it was received the work was accomplished as promised. Service advisor (Lisa) kept me up to date and picked up my car within time frame promised. Will continue to have my Toyota serviced at Maita. More

The service in general was really good just took way to much time of my morning. The agent did pretty good tho keeping me informed much time of my morning. The agent did pretty good tho keeping me informed More