3,898 Reviews of Maita Toyota - Service Center
Service advisor very helpful after I left Maita. Got home found oil leaking under engine, phoned and came in and Angel Cruz went to the mat for me and got car looked at, Drain plug left loose, Fixed and I wa found oil leaking under engine, phoned and came in and Angel Cruz went to the mat for me and got car looked at, Drain plug left loose, Fixed and I was fine, let me rent a car and I came in the next day to pick up my 4Runner. I had spent 2 hours waiting for an oil change and lube in the morning. Did not want to wait in the afternoon. I feel much better knowing the personnel at Maita were quick to respond to my problem. I will return Thanks, Gilbert Colomy More
Rude and disrespectful customer service rep who gave me the wrong information and told me I didn’t need an oil change when my oil was black causing me to go elsewhere. My wait time for an inspection was a the wrong information and told me I didn’t need an oil change when my oil was black causing me to go elsewhere. My wait time for an inspection was an hour and a half and I had to ask for my car back worse service at Miata. Ever More
Although my appointment was at 7:00, I still had to wait 1 and 1/2 hours for oil change. I had asked to have settings put back to what I wanted on dashboard, but nobody would help me. She said she didn’t 1 and 1/2 hours for oil change. I had asked to have settings put back to what I wanted on dashboard, but nobody would help me. She said she didn’t know how and I would have to wait another hour. That is ridiculous. I will no longer have my car serviced at the dealership. Every time someone is rude or not helpful. More
Great service and awesome professional people. I took my car in for a major service and the wait time was good. My car drives and sounds like new. Please keep up the good work. car in for a major service and the wait time was good. My car drives and sounds like new. Please keep up the good work. More
FANTASTIC SERVICE AS USUAL, AND WILL CONTINUE TO TAKE ALL MY VEHICLES TO MAITA TOYOTA! ALL THE STAFF ARE FRIENDLY, INFORMATIVE, AND ALWAYS WILLING TO HELP. MY VEHICLES TO MAITA TOYOTA! ALL THE STAFF ARE FRIENDLY, INFORMATIVE, AND ALWAYS WILLING TO HELP. More
If it’s going to be a 8 hour and 20 minute oil change… then tell me up front. Then I would go somewhere else. I arrived at 9:20 and left at 5:42. then tell me up front. Then I would go somewhere else. I arrived at 9:20 and left at 5:42. More
Maita Toyota gets 5 stars from me because they are courteous, kind, patient and provide excellent service. I have an older Toyota, Karina informed me of an issue with the car. The repair was approved courteous, kind, patient and provide excellent service. I have an older Toyota, Karina informed me of an issue with the car. The repair was approved and car was done on time. More
They told me the service would be done in 2.5 hours and they took just about that amount of time, which as great because they seemed so busy! they took just about that amount of time, which as great because they seemed so busy! More
Always on time good service. I would have given 5 stars had it not been for the excessive wait time given the minor routine service I was in for. Unusual for Maita, so maybe due to not enough service dept had it not been for the excessive wait time given the minor routine service I was in for. Unusual for Maita, so maybe due to not enough service dept. employees. More
Still check engine light is on though oil was changed and other checks were performed. Please advise me on how to turn off the light other checks were performed. Please advise me on how to turn off the light More