Maita Toyota - Service Center

Replaced our Highlander with a new 2018 Rav4 from this dealer, serviced there every 6-months. noticed an oil leak coming from the filter housing today. The last service the tech left out the o-rings and o dealer, serviced there every 6-months. noticed an oil leak coming from the filter housing today. The last service the tech left out the o-rings and over tightened the housing (probably to stop the leakage). Called the service department, receptionist forwarded my concern to the service writer (said he would call me back) she also said I didn't have an appointment so they wouldn't repair it this day. Well no return call and no one there seems to care, so I go to my local Toyota dealer and buy a filter, housing and oil and repair it myself. Customer service is dead here, they only care about sales and profit. Stay away and buy elsewhere after researching reviews for the dealer. I will sell this Rav4 and buy a non-Toyota vehicle. We could have been stranded in the middle of no-where with a blown motor, our extended warranty would have been useless..Very Sad what they have become More

The staff is incredibly friendly, customer-oriented, and professional - and they perform quality work. This is the standard for customer service! I wouldn't choose to go anywhere else. professional - and they perform quality work. This is the standard for customer service! I wouldn't choose to go anywhere else. More

First time needing a repair on my truck, I found all the staff very helpful, courteous and professional. Everyone was masked up which I appreciated. staff very helpful, courteous and professional. Everyone was masked up which I appreciated. More

I bought my wheels from Costco, and I have them rotated there for free. For some reason, Maita Toyota does not offer the oil change only package. Instead, the minimum package you can buy is an oil change w there for free. For some reason, Maita Toyota does not offer the oil change only package. Instead, the minimum package you can buy is an oil change with a tire rotation, which is $69.99. This doesn't work for me because obviously I am not going to pay $69.99 for an oil change. I can get an oil change for much less from Jiffy Lube or Midas. What value does Maita offer that's worth $69.99 versus their competitors? I don't see it. Not a good value and I won't be coming back unless I need to repair something. More

My experience was nice and smooth, I got in and out without any issues! Everyone was very cautious on following covid protection not just for themselves but for the customers as well. Great Job!!! without any issues! Everyone was very cautious on following covid protection not just for themselves but for the customers as well. Great Job!!! More

Best service yet! Thanks for not a long wait time! Nathan was very good in customer service. See a great change here and will continue to get my car serviced there. was very good in customer service. See a great change here and will continue to get my car serviced there. More

I received very friendly and attentive service. I needed 3 new tires and the service manager included a 4th for no extra charge as it was part of a package deal. That was a wonderful surprise and generous a 3 new tires and the service manager included a 4th for no extra charge as it was part of a package deal. That was a wonderful surprise and generous addition to my service that day. More

Got my battery tested and it failed so I got a new battery. I complained about the remote when I came in. When I got home. The remote still didn’t work. I’m using the spare remote, cursing Maita when battery. I complained about the remote when I came in. When I got home. The remote still didn’t work. I’m using the spare remote, cursing Maita when I still can’t get into the vehicle. Yes, I have a new 7 year battery, but I still can’t get into the car to turn it on. More

The main problem I went for was not addressed but they up sold me on 2 other things and tried for a 3rd. They said it would take about an hour so I waited,, after 2.5 hours of waiting,, I called for a ride. sold me on 2 other things and tried for a 3rd. They said it would take about an hour so I waited,, after 2.5 hours of waiting,, I called for a ride. When u brought it up,, they said sorry,, we close at 5. Bring it back tomorrow if you have time. Actually no, I don’t have time, I have to work. I can’t spend every day there… More

One of the best dealerships I been to. Great customer service, fair pricing, and friendly staff. Their waiting room is very spacious and clean. Definitely will go back. service, fair pricing, and friendly staff. Their waiting room is very spacious and clean. Definitely will go back. More