Maita Toyota - Service Center

After the work was done, I asked at least four people to help me clean my rear window. Finally, someone gave me a half bottle from the recycle bin. What a thing in the COVID environment. No paper towels so help me clean my rear window. Finally, someone gave me a half bottle from the recycle bin. What a thing in the COVID environment. No paper towels so I cleaned it with my hand. Thanks for the help - not. More

I’ve been coming to Maita Toyota for years and years in the service is always excellent. Keep up the good work. Thank you, I totally appreciate your presence in the community. the service is always excellent. Keep up the good work. Thank you, I totally appreciate your presence in the community. More

It was great service they are alway so helpful and friendly staff they always go above and beyond for the costumer I will always go there for service friendly staff they always go above and beyond for the costumer I will always go there for service More

Thanks a lot for out standing and good customer services in Sacramento County. Special thanks to Ms. Priscilla Camacho for helping me about my 2019 Tacoma leaking issue.. in Sacramento County. Special thanks to Ms. Priscilla Camacho for helping me about my 2019 Tacoma leaking issue.. More

I got what I paid for. The wait time was what was promised. It has been this way for over 20 years so I come back. promised. It has been this way for over 20 years so I come back. More

Capone at the Coffee stand is awesome. Everything went well, and was pretty reasonable priced, thank you. Just love your lobby, it is so relaxing. well, and was pretty reasonable priced, thank you. Just love your lobby, it is so relaxing. More

I needed a console lid replaced and they had one to install on very shortly notice at my 70,000 mile service. I appreciated not having to make two trips. install on very shortly notice at my 70,000 mile service. I appreciated not having to make two trips. More

I got incorrect instructions for preparing the car for a service fix but once that was straightened out I was relatively happy with the outcome.? service fix but once that was straightened out I was relatively happy with the outcome.? More

Junko and her team always provide us with excellent service! We could have our vehicles serviced closer to home, but Maita is worth the drive. service! We could have our vehicles serviced closer to home, but Maita is worth the drive. More

Maita Toyota never does what they promise. Oh, they give you lip service and nod their heads up and down and say "Yes...I'll make sure they check that for you", but they never do, in my experience. You get you lip service and nod their heads up and down and say "Yes...I'll make sure they check that for you", but they never do, in my experience. You get the impression that they try to save every penny they can and cut every corner possible. Once they've sold the vehicle and you drive off the lot, you're going to have a challenging time to get anyone to answer a question or perform a task, no matter how small, and from whoever you ask...from the service department to the parts counter. The employees are lazy so I can only conclude they don't like their job very much. I have often extended the invitation to Nick Marquardt - nmarquardt at maitatoyota.com - Sales Manager, Tyler Salada - tsalada at maitatoyota.com, etc., to have a polite conversation about my Sales Experience and Service Experiences with Maita Toyota but I've heard nothing but crickets. They clearly and simply do not care about customer service based on my experiences. If and/or when I need my Toyota serviced for an actual repair...rest assured I won't go back to Maita Toyota and I go out of my way to tell all friends, co-workers and even casual acquaintances to avoid Maita Toyota as well. More