Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Maita Toyota - Service Center
Sacramento, CA
3,593 Reviews
Toyota Express Maintenance is Maita Toyota’s answer to the aftermarket chain oil-change outlets! Maita Toyota’s Express Maintenance Department (located in the same facility as our Main Service Department) will stand toe-to- toe with the chain outlets while using Genuine Toyota Parts and Toyota Factory Trained Technicians to service your vehicle. Why go somewhere that will just tell you, “You’ll have to see the dealer for that repair,” or “We don’t do that here,” when you can come to Maita Toyota and have all of your service needs completed in one location?
We will perform a basic 5,000 mile service on most Toyotas inside of an hour and we are open Monday through Saturday from 7:00 am to 7:00 pm!
Read More
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
Hours
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
3,593 Reviews of Maita Toyota of Sacramento - Service Center
Sort by
June 03, 2018
I Felt Invisible When I pulled into the appointment lane [for my scheduled appointment], the attendant (and there was a young man stationed beside my car - at a makesh When I pulled into the appointment lane [for my scheduled appointment], the attendant (and there was a young man stationed beside my car - at a makeshift podium/desk) did not acknowledge, greet, approach, or assist me. I lingered a bit; yet, still, I was not assisted. I decided to go inside... I had to initiate greetings with the first individual I could make eye contact with. Needless to say, I was not greeted by a single Toyota employee / servicemen(women) even though several of them looked my way. A number of them were not even occupied. Disappointing "service" that I will not be returning for in the future. Little courtesies go a long way. More
by AMZGRC
Verified CustomerEmployees Worked With
T. Higgins; Ziarmal; Lou[i]sa
Helpful June 02, 2018
Service Appointment Staff were very helpful in getting car serviced. Kept me informed on status of service, explaining clearly what was being done. Very friendly and prof Staff were very helpful in getting car serviced. Kept me informed on status of service, explaining clearly what was being done. Very friendly and professional. More
by WAYB
Employees Worked With
Bethany Arntzen-Garcia
June 01, 2018
Convenience over costs Great customer service, but the cost of parts and labor is through the roof. Wish they offered coupons on the spot like other shops. Marlon was great Great customer service, but the cost of parts and labor is through the roof. Wish they offered coupons on the spot like other shops. Marlon was great in telling me the costs up front and providing an Uber to and from work. More
by Jp3556
Employees Worked With
Marlon Nonog
June 01, 2018
better care of belongings. I was pleased that my truck ac was fixed but the disarray that my truck interior was in was unacceptable. My glove box items looked like they were ut I was pleased that my truck ac was fixed but the disarray that my truck interior was in was unacceptable. My glove box items looked like they were utterly thrown back in. I would suggest in the future if items are removed from a storage area that they are placed in a bag and returned in the bag so as not to just throw the items back in, especially the glove box. Very unsettling. This is not the first time either. To check the cabin filter you have to remove the glove box. It seems like it could be done with more care. More
by Kevin,
Employees Worked With
Mark Hylton
June 01, 2018
Excellent Service - As Usual I save been going to Maita Toyota for service on my Prius since it was new in 2012 - first under warranty and now out of warranty. I appreciate that I save been going to Maita Toyota for service on my Prius since it was new in 2012 - first under warranty and now out of warranty. I appreciate that they remind me when service is due. It is easy to schedule online. The guy that starts the process - Art - is unfailingly friendly and efficient. Even though I always choose an afternoon appointment because of my work schedule, i find the wait time totally reasonable. The waiting room is pleasant and the service people are also friendly and efficient. My only suggestion is to bring back the car wash ... I really miss that. I would be willing to may a small fee for an exterior carwash that would save me a trip to another carwash. More
by User-d4def86e14
Employees Worked With
Art and Terrance
June 01, 2018
Best overall experience. Large comfortable waiting area, and believe me the dealership is busy, and you will wait so be prepared. And the wait and the drive will be worth it. Large comfortable waiting area, and believe me the dealership is busy, and you will wait so be prepared. And the wait and the drive will be worth it. More
by RPARI88067
Employees Worked With
Eddie Sanchez
June 01, 2018
Great Customer Service Brian from service helped me. He helped me with my 2005 Toyota 4Runner. I highly recommend them. Ask for Brian when you go to service Brian from service helped me. He helped me with my 2005 Toyota 4Runner. I highly recommend them. Ask for Brian when you go to service More
by INFO59
Employees Worked With
Brian Butcher
June 01, 2018
Maita Toyota service experience Steve Morris, Lee, and Bob Pitchi are very professional in greeting, providing information, advises, feedbacks, and recommendations. I have done a few Steve Morris, Lee, and Bob Pitchi are very professional in greeting, providing information, advises, feedbacks, and recommendations. I have done a few services with steve, two recalls with Lee, and one CSP with Bob. I'm really happy and highly recommend all Toyota Owners to do business with them More
by Nhanboss
May 31, 2018
ToyotaCare is great Love Maita service. Oil change, tire rotation and safety inspection. In and out in an hour. Simple scheduling and great communication. The only place Love Maita service. Oil change, tire rotation and safety inspection. In and out in an hour. Simple scheduling and great communication. The only place I'd ever take my Prius. Tami and Bethany are swell! More
by John Todd
Employees Worked With
Tami Matlock, Bethany Arntzen-Garcia
May 31, 2018
Toyota Car Care Service I received excellent service on my 15,000 mile service. Very fast, everything went well. My car was serviced in less than one hour. Thanks for your I received excellent service on my 15,000 mile service. Very fast, everything went well. My car was serviced in less than one hour. Thanks for your great service. More
by IBA49ER1
Employees Worked With
