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Maita Toyota - Service Center

Sacramento, CA

4.1
3,583 Reviews
Toyota Express Maintenance is Maita Toyota’s answer to the aftermarket chain oil-change outlets! Maita Toyota’s Express Maintenance Department (located in the same facility as our Main Service Department) will stand toe-to- toe with the chain outlets while using Genuine Toyota Parts and Toyota Factory Trained Technicians to service your vehicle. Why go somewhere that will just tell you, “You’ll have to see the dealer for that repair,” or “We don’t do that here,” when you can come to Maita Toyota and have all of your service needs completed in one location? We will perform a basic 5,000 mile service on most Toyotas inside of an hour and we are open Monday through Saturday from 7:00 am to 7:00 pm!

2500 Auburn Blvd

Sacramento, CA

95821

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3,583 Reviews of Maita Toyota of Sacramento - Service Center

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May 25, 2018

ssExcellent service from Steve Morris and crew. Fast and effective service. Went over my concerns in a very professional way. I never felt Steve rushed me even when he was quite busy! More

by RONANDLIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Morris
May 24, 2018

Unprofessional, lack of customer service, and tech notes bad Technicians not recording tire tread depth correctly, car was not washed, no chairs for the old people waiting on service employees to come we all wai More

by JEREMYAMARO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Bob Picchi, Mark Hylton, Steve Morris, Marlon Nonog, Luis Mendez, Brian Butcher, Timothy Oldridge
May 29, 2018 -

Maita Toyota of Sacramento responded

Mr. Amaro, Thank you for taking the time to review our operation's shortcomings. We appreciate all criticism and work hard to improve our customers' visits through continuous improvement. I understand that Marlon apologized at length that he could not answer your financing questions regarding your purchase from Roseville Toyota. And I understand that Terrence displayed your tire tread depths as recorded by our state of the art TredSpec equipment and that they showed that 7/32" was the lowest tread depth recorded at some measurement point on all four tires. I don't believe that we can improve on the 19 minutes taken for the 5K service from time of write-up to time of completion. And, unfortunately, we are not able to offer a no charge detail service for our completed service vehicles. Should you have further concerns, please reach out to me at mlatham@maita.net. Thank you, Mike Latham Service Director Maita Toyota

May 24, 2018

excellent service experience Val was on top of our 4runner service from the time we got there until we picked it up in the afternoon. The work was done right the first time, More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Val Valadez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2018

Vehicle servicing Great customer service and quality of work on my vehicle. Good pricing offered to accommodate my needs. Friendly staff. Easy check in and check out More

by ADOKKEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bethany Arntzen-Garcia
May 24, 2018

Quick and Efficient Friendly, knowable and went to get answers to questions when he did not the answer. ÜBER was a nice touch.. 12+ years with Maita Toyota. More

by rudypaul7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A, Brian Butcher
May 24, 2018

Wonderful, friendly people.....lots of smiles! At Maita Toyota, while my car is being serviced, I look at all the new cars and talk Avalons with a salesman named Frank and he advised me about Avalo More

by STUGANT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leslie Maita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : New guy: Frank Remeneski
May 24, 2018

Satisfied I am in the,service industry and understand the "upsale" but I have never had any pressure from Maita. I do have the recommended 30,000 services done More

by w.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlon Nonog
May 23, 2018

Great Experience! I love dealing with Maita Toyota. They always come through with great service. The new Uber feature is fantastic. I couldn't be happier with my Tun More

by BOXBROSACTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Munoz, Brian Butcher
May 22, 2018

Ease of service Promised and services for my Toyota Tacoma 2014, with issue fixed when mentioned. Appreciate how everything went with maintenance check and use of war More

by NBJOKER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Butcher
May 21, 2018

Great service So pleased with my last service at Maita Toyota. The Service Manager, and everyone I dealt with were so helpful, friendly, and professional. An Uber More

by TKRODG54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Mendez
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