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Mall of Georgia Ford

Buford, GA

Overview
Employees
Reviews
Vehicles
4.1
2,909 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by: Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics. Sourcing highest quality talent and merchandise. Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth. Holding ourselves accountable to results.
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4525 Nelson Brogdon Blvd

Buford, GA

30518

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Showing 2,909 reviews

February 17, 2024

Great approach, excellent service Good experience,knowledge very nice and polite people Very satisfying will come back More

by Iva
Recommend Dealer
Yes
Employees Worked With
Mr Semir
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Helpful
February 16, 2024

Great staff, friendly and willing to work with you. Even after having a bad experience with a person, the management made it right on our first vehicle perches. So we came back and bought another. When More

by smuel61
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derick in sales/ Chris in management/ Jason and GM Jeff
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Feb 16, 2024 -

Mall of Georgia Ford responded

Hi there, Thank you for your review. We are so happy to hear that our team provided you with great purchasing experiences! Thank you for your kind words and continued patronage. We look forward to working with you again. Enjoy your new vehicles!

Helpful
February 15, 2024

MOGF Service Department is awesome. Many thanks to Chris Escoe and his team! I would highly recommend the MOGF Service Dept. More

by bkwmson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Escoe
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Feb 16, 2024 -

Mall of Georgia Ford responded

Hi there, Thank you for your review. We are so happy to hear that Chris and our service department provided you with excellent service! Thank you for your kind words, patronage and recommendation. We look forward to working with you again.

Helpful
February 14, 2024

The best dealership ever and I’m seventy -three! All the employees are courteous, knowledgeable and do a great job! I would not go anywhere else. More

by Wayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sterling Oliver and Alan Green
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Feb 14, 2024 -

Mall of Georgia Ford responded

Hi Wayne, Thank you for your review. We are so happy to hear that our team provided you with a great service experience. Thank you for your kind words and patronage. Please visit us again for all of your vehicle needs!

Helpful
February 12, 2024

Excellent customer service, sales team and finance team. Would recommend to anyone looking for a new car More

by Cherie_wegertberry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel
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Feb 13, 2024 -

Mall of Georgia Ford responded

Hi Cherie, Thank you for your review. We are so happy to hear that our team provided you with excellent customer service. Thank you for your kind words and patronage. Please visit us again for all of your vehicle needs.

Helpful
February 12, 2024

Chris was pleasant to deal with, the error on the order wasn't his fault. He dealt with the situation and made it right. More

by neil.gallien
Recommend Dealer
Yes
Employees Worked With
Chris
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Feb 13, 2024 -

Mall of Georgia Ford responded

Hi Neil, Thank you for your review. We are so glad Chris was able to rectify your situation. Thank you for your patronage and look forward to working with you again.

Helpful
February 09, 2024

Brain at mall of ga was awesome and had my car checked out and told me what I needed I trust Brain and he got the job done right for me and my car is good as new .Thanks Brian More

by Saleenhp500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brain service Dept
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Feb 13, 2024 -

Mall of Georgia Ford responded

Hi there, Thank you for your review. We are so pleased to hear that Brian provided you with awesome service. Thank you for your kind words and patronage. We look forward to working with you again.

Helpful
February 08, 2024

Brian was our service advisor and from start to finish he was absolutely amazing. He kept us up to date about what was needed, timeline to get it done, pricing and worked with us through this process that w More

by Amanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
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Feb 13, 2024 -

Mall of Georgia Ford responded

Hi there, Thank you for your review. We are so happy to hear that Brian provided you with a great service experience. Thank you for your kind words and patronage. We look forward to working with you again.

Helpful
February 06, 2024

Horrible customer service from the shop foreman speaking down to customers as if they are children and like to bring their cars to the shop for fun. More

by STEVEN_C_ROOKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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Feb 09, 2024 -

Mall of Georgia Ford responded

Hi Steven, thank you for sharing your feedback. We apologize for any negative experience you had with our team. We take customer service seriously and will address this issue internally. Your input helps us improve, and we hope to have the chance to serve you better in the future.

Helpful
February 04, 2024

love shuttle service , thank you. really appreciate service specials and coupons. good commuicaton from all. More

by gcontini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service
Report | Print
Feb 13, 2024 -

Mall of Georgia Ford responded

Hi there, Thank you for your review. We are pleased to know that our team provided you with great service. Thank you for your kind words and patronage. Please visit us again for all of your vehicle needs.

Helpful
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