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Mall of Georgia Ford

Buford, GA

Overview
Employees
Reviews
Vehicles
4.2
4,153 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by: Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics. Sourcing highest quality talent and merchandise. Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth. Holding ourselves accountable to results.
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4525 Nelson Brogdon Blvd

Buford, GA

30518

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Showing 4,154 reviews

July 11, 2026

The dealship was good with our truck they got us in and just had to stayhalf the time as we generally do. More

by kendallargo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Turnbull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Wessels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashlynn Van Hees
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 12, 2026 -

Mall of Georgia Ford responded

Hi, thank you for leaving such a great review and high star rating. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 11, 2026

Marvin always takes care of our warranty and recalls, he understands our needs as a car dealer and has partnered with us to get FORD vehicles repaired so they can be sold to the consumers. There are FORD d More

by JW TRUCK SALES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Perez
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Jul 12, 2026 -

Mall of Georgia Ford responded

Hi, thank you for leaving such a great review and high star rating. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 10, 2026

Easy in easy out worked with me to get me out fast Fit me in when I needed More

by augiebazemore
Recommend Dealer
Yes
Employees Worked With
Ralphie
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Jul 12, 2026 -

Mall of Georgia Ford responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

July 10, 2026

No Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great More

by gfcannon12
Recommend Dealer
Yes
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Jul 12, 2026 -

Mall of Georgia Ford responded

Hello, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

July 09, 2026

Amazing customer service. This guy knows everything about Mustangs. I am very happy Amazing experience More

by mprescher88
Recommend Dealer
Yes
Employees Worked With
William Salas
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Jul 10, 2026 -

Mall of Georgia Ford responded

Thank you for sharing this wonderful feedback with us! It is truly rewarding to hear that you had an amazing experience and that our team member was able to provide the level of knowledge and service that made your visit so memorable. We take great pride in having passionate, well-informed staff who genuinely love what they do, and your kind words reflect exactly the experience we strive to deliver. We hope to see you again at Mall of Georgia Ford!

July 09, 2026

Been trying to make a service appointment for well over 48 hours and I have no response. I need a service and four new tires, all I get is crickets…. More

by Ron Waldron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept .
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Jul 10, 2026 -

Mall of Georgia Ford responded

We appreciate customers choosing us for their vehicle maintenance needs and understand the importance of timely communication when scheduling service. Our team is committed to providing responsive support and a smooth service experience for every customer. Please reach out to Noah Langan at Nlangan05@vtaig.com or Santiago Santos at Ssantos05@vtaig.com so we can help review your concerns.

July 09, 2026

I had white glove service from beginning to end. The service department did a wonderful job. As a new customer they went above and beyond to make sure that I was comfortable as I waited, provided sh More

by jamal.briggs
Recommend Dealer
Yes
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Jul 10, 2026 -

Mall of Georgia Ford responded

We are thrilled to hear about your experience with our service department! It means a great deal to us that our team made you feel welcomed and well cared for as a new customer. Providing shuttle service, keeping you informed throughout the repair process, and ensuring your comfort along the way are all things we genuinely strive for, and we are glad it came through during your visit. Thank you for taking the time to share your feedback, jamal.briggs, and we look forward to serving you again at Mall of Georgia Ford.

July 08, 2026

Excellent atmosphere everyone one is always pleasant waiting area clean has coffee and snacks as well as tvs More

by Vickieebrown
Recommend Dealer
Yes
Employees Worked With
Don't remember nice young guy tall
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Jul 10, 2026 -

Mall of Georgia Ford responded

We are overjoyed to hear that your experience with us was such a positive one, Vickieebrown! It means a great deal to know that our team's welcoming attitude and the comfort of our waiting area made a lasting impression. We take pride in creating an environment where every guest feels at ease, and your kind words remind us why those details matter. We look forward to seeing you again!

July 07, 2026

The dealership was exceptional. I have not had service like this in years thank you all of Georgia Ford and we will be coming back again and recommended U2 family, friends and neigh More

by benjison797
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Wessels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashlynn Van Hees
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jul 08, 2026 -

Mall of Georgia Ford responded

Hello, thank you for leaving such a great review and high star rating. We hope you continue to choose Mall of Georgia Ford for all your vehicle needs! Take care!

July 07, 2026

Horrible experience with the service techs Showed up to service appointment and was told I wasn't getting a rental or the service done More

by bangalybashir
Recommend Dealer
No
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Jul 07, 2026 -

Mall of Georgia Ford responded

Hello, we regret to hear that you had this experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (678) 552-4334. We look forward to hearing from you.

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