Mall of Georgia Ford
Buford, GA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
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Extremely pleasant when you first drop off your vehicle, then it becomes a money grab. Last time I was in there, I was told that my rear brakes need to be redone and needed new rotors. because I have a work then it becomes a money grab. Last time I was in there, I was told that my rear brakes need to be redone and needed new rotors. because I have a work vehicle, I left my personal vehicle parked instead of doing the brakes right away. One year later, I go to the dealership to have the brakes done and they told me they are fine. I also brought it in for the concern of coolant, boiling out of my coolant reservoir. I was told that the mechanic could not get it to boil out. I came home and verified that it does. I asked them what the cost would be for changing the thermostat and I was told over $500. I’m a man, but I will not be bringing my vehicle or purchase a vehicle from this dealership ever again. More
I’ve got to be honest. I hate using dealership service centers. I think they are way over inflated when it comes to the price. However, I got myself into a situation with t I hate using dealership service centers. I think they are way over inflated when it comes to the price. However, I got myself into a situation with the electronic parking break blowing out the caliper during a rear brake job I was doing myself. I needed it fixed as fast as possible and got to a point where time was more valuable than price. That being said, I was very satisfied with my service writer and the speed the repair was done, and I have no complaints on that end. Dealerships just tend to charge more for similar service than stand alone shops. More
They fix my car I thought the price was way out of line. I was never really told what was the problem. Communication was not that good. I was never really told what was the problem. Communication was not that good. More
Had a great experience buying our Bronco. Both Andy and the sales manager were patient and worked a great deal. Both Andy and the sales manager were patient and worked a great deal. More
For either Sales and or Service Mall of GA Ford has what you need. Honest pricing on new vehicles and great prices for maintenance and tires is why I have been their customer for over fifteen years. you need. Honest pricing on new vehicles and great prices for maintenance and tires is why I have been their customer for over fifteen years. More
I felt like I was bait and switched. The service advisor gave me a ballpark figure of $200 to $600. My final bill was $3,097. It seemed I was paying because your techs didn't know how The service advisor gave me a ballpark figure of $200 to $600. My final bill was $3,097. It seemed I was paying because your techs didn't know how to disassemble my car without breaking xxxx. More
Remarkable teamwork was shown to us in purchasing the vehicle that I wanted . Down right professional customer service was seen at it finest vehicle that I wanted . Down right professional customer service was seen at it finest More