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Mall of Georgia Ford
Buford, GA
3,612 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by:
Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics.
Sourcing highest quality talent and merchandise.
Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth.
Holding ourselves accountable to results.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
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Showing 3,612 reviews
June 19, 2024
Great service representative and technicians. Service department is amazing! They spend time to make sure things got fixed correctly. Service department is amazing! They spend time to make sure things got fixed correctly. More
by ANTHONY.C.CHATFIELD
Verified CustomerEmployees Worked With
Don't remember
June 19, 2024
It was great and my service advisor was very friendly and pleasant! He was a great communicator as well! So far so good, been over a month now and no coolant leak in turbo! pleasant! He was a great communicator as well! So far so good, been over a month now and no coolant leak in turbo! More
by EDMOBLEY
Employees Worked With
I can't remember his name but you guys should know him as he was great!
June 18, 2024
Mall of Georgia ford did a great job servicing my Mach1 , and look forward to the next time. and look forward to the next time. More
by HALLSID51
Employees Worked With
June 16, 2024
The salespeople were fantastic! They were knowledgeable, kind, and helpful. Great experience. They deserve nothing less than 5 stars. They were knowledgeable, kind, and helpful. Great experience. They deserve nothing less than 5 stars. More
by TICHELLEP15
Employees Worked With
June 15, 2024
Worked with me to reach the price I wanted for my trade. Thrilled with my new 2024 Mustang GT Premium! Thrilled with my new 2024 Mustang GT Premium! More
by TIM
June 14, 2024
I left my truck F150 at the Mall of Georgia Ford for an engine oil and filter change. They spilled a lot of old oil on the tray when changing the filter and never cleaned it. Very unprofessional work. The engine oil and filter change. They spilled a lot of old oil on the tray when changing the filter and never cleaned it. Very unprofessional work. They offered to change the spark plugs, and I accepted it. Then, they returned the car with the engine light on. I returned the car, and three hours later I had to call several people at the service station to find out what was happening with my truck. Finally, the guy said the truck had to stay overnight for review. I had to rent a car to perform my duties. The next day at 11 am without receiving any text or call informing me about my truck, I went to the dealer. When the guy saw me decided to take the car for testing. After one hour of waiting, the truck was finally returned to me and this insolent, IDIOT offered me a $20 discount for my next service IN RETURN FOR RENTING A CAR AND THE INCONVENIENCE. CAN YOU BELIEVE IT? When I reviewed my truck at home, I noticed the oil spilled on the tray and one missing screw on the engine cover. I used to be a fan of Mall of Georgia Ford, but obviously, it has changed for the worse and never will use it again. I have to say without any doubt it was a very unprofessional job. More
by MIALBAN2
Employees Worked With
Service
June 14, 2024
Fast and efficient service. The agent was very knowledgeable and dianosised the problem right away and offered me a free rental while my car was being repaired. The agent was very knowledgeable and dianosised the problem right away and offered me a free rental while my car was being repaired. More
by laboya2000
Employees Worked With
All in the service department
June 14, 2024
I always get my service here. I trust the advisors and mechanics completely. They have always served me well and never try to oversell me. I trust the advisors and mechanics completely. They have always served me well and never try to oversell me. More
by murph0326
Employees Worked With
Stephanie Crass
