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Mall of Georgia Ford

Buford, GA

Overview
Employees
Reviews
Vehicles
4.1
3,477 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by: Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics. Sourcing highest quality talent and merchandise. Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth. Holding ourselves accountable to results.
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4525 Nelson Brogdon Blvd

Buford, GA

30518

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Showing 3,477 reviews

January 17, 2024

The Best Experience I’ve had in a dealership Contact Howard he made the experience go very smoothly and exciting found the car I was looking for with a Great Deal the whole process took less Than 45 min More

by STEVENROD0415
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Howard
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Jan 19, 2024 -

Mall of Georgia Ford responded

Hi Steven, Thank you for your review. We are so happy to hear this was the best dealership experience you've had. We appreciate your kind words. We are so glad Howard provided you with excellent service. Enjoy your purchase!

January 17, 2024

Excellent service. The people I dealt with were professional but friendly. I would highly recommend th to anybody. I will be back but hopefully not for awhile More

by patrmoeller67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Turnbull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Wessels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashlynn Van Hees
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2024 -

Mall of Georgia Ford responded

Hi there, Thank you for your review. We are so happy to hear our team provided you with excellent service.. Thank you for your recommendation. We hope to see you again for your next visit.

January 17, 2024

My Service Manager Scott Tackabury is the best. I applaud his knowledge, follow up and professional way of handling my service needs More

by Bevogmf54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott tackabury
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Jan 19, 2024 -

Mall of Georgia Ford responded

Hi there, Thank you for your review. We are happy to hear Scott provided you with excellent service. We strive to provide great communication and professionalism. We hope to work with you again, in the future.

January 17, 2024

Good service good waiting room. Good price good work on vehicle fair price friendly place More

by Rickyphillips40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Turnbull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashlynn Van Hees
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 19, 2024 -

Mall of Georgia Ford responded

Hi Ricky, Thank you for your review. We are so glad our team provided you with good service. We hope you continue to use Mall of Georgia Ford for all of your auto needs.

January 15, 2024

Both ways it's tense and exciting but always the outcome counts, so I'm giving the whole staff a high rate. More

by ecfranco923
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seong
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Jan 17, 2024 -

Mall of Georgia Ford responded

Hi there, thank you for your review. We strive to provide excellent service all around. Thank you for your patronage.

January 15, 2024

It took them the entire day for an oil change. When I picked up the following day they didn’t close the hood nor did they put the oil cap back on. More

by nickkouchoukos
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t recall
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Jan 19, 2024 -

Mall of Georgia Ford responded

Hi Nick, we apologize for the inconvenience you experienced during your recent visit. We strive for efficient service and attention to detail, so we're disappointed to hear about the oversight. We appreciate your feedback and will address this with our team to ensure it doesn't happen again.

January 14, 2024

I purchased my first Ford and had a great experience. My sales rep korean was so attentive. I never felt rushed even though we finished well after closing time. Everyone I encountered at the dealership w More

by Jaehong Choi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Korean
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Jan 17, 2024 -

Mall of Georgia Ford responded

Hi Jaehong, Thank you for your review. We are thrilled to hear you were provided with excellent service. We look forward to seeing you again!

January 13, 2024

I am very pleased with everyone was friendly and courteous. Timely manner of customer support More

by grizzlem10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manager
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Jan 17, 2024 -

Mall of Georgia Ford responded

Hi there, Thank you for your review. We are happy to year you had a great experience with us. Please come by with all of your auto needs.

January 12, 2024

Patrick was such a great help throughout this process. My daughter lives out of town and was home for a week and had some concerns about her car. Patrick treated it like it was his and made sure everythin More

by DAVIDJOHNSONCLU
Recommend Dealer
Yes
Employees Worked With
Patrick in service
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Jan 17, 2024 -

Mall of Georgia Ford responded

HI David, Thank you so much for your review. We are thrilled to hear that Patrick gave you exceptional service. Thank you for your patronage.

January 09, 2024

When I went to get my car, they had removed all the lower parts that protect the car from a 2021 Explorer and they gave them to me to put them on, they did not fix the recalls and they left me without a car More

by Mrdec233
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
bryan
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