Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Mall of Georgia Ford

Buford, GA

Overview
Employees
Reviews
Vehicles
4.1
3,422 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by: Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics. Sourcing highest quality talent and merchandise. Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth. Holding ourselves accountable to results.
Contact Dealership

4525 Nelson Brogdon Blvd

Buford, GA

30518

Directions

By Type

Showing 3,422 reviews

March 29, 2025

Brian, did great job keep me informed about my vehicle wheat was going with it and when was ready. Great team More

by JEDW5307
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Report | Print
Mar 31, 2025 -

Mall of Georgia Ford responded

Thank you for your feedback! We’re glad to hear that Brian did a great job keeping you informed about your vehicle and its progress. It’s always great to know that our team made your experience smooth and positive. We appreciate your kind words and look forward to assisting you again in the future. If you need anything further, don’t hesitate to reach out!

March 28, 2025

My sales rep was terrific, very helpful and made buy a new truck easy. Great experience! More

by kaycebrock
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2025 -

Mall of Georgia Ford responded

Thank you for your feedback. We’re thrilled to hear that your sales representative provided terrific service and made the process of buying your new truck easy and enjoyable. We’re glad you had a great experience, and we appreciate your trust in us. If you need any further assistance, feel free to reach out.

March 27, 2025

There's always a ying/yang to the unauthorized inspection work they do on presumably every car they take in. They say they have a responsibility to inspect for safety items etc. I say they're just trying t More

by ASWIMMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't remember who I worked with
Report | Print
Mar 28, 2025 -

Mall of Georgia Ford responded

Thank you for sharing your feedback. We understand your concerns and appreciate you taking the time to provide us with your thoughts. If you’d like to discuss your experience further or have any concerns, please feel free to reach out to Scott Tackabury at Stackabury@vtaig.com. He will be happy to assist you.

March 26, 2025

The repairs were costly, but the service was great. Kept me in the loop the whole time and my truck is running great! More

by KEITHSIMS69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Wessels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashlynn Van Hees
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 27, 2025 -

Mall of Georgia Ford responded

Thank you for your feedback! We're glad to hear that you were kept informed throughout the process and that your truck is running great. We understand that repairs can be costly, but we're happy that the service met your expectations. We appreciate your trust in us and look forward to helping you again in the future!

March 26, 2025

Very tentative to my car needs in a timely manner and great service keep up the good job More

by Echudson57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr James
Report | Print
Mar 27, 2025 -

Mall of Georgia Ford responded

Thank you for your wonderful feedback! We're happy to hear that we were able to meet your car needs in a timely manner and provide great service. We truly appreciate your support and will keep up the good work! Looking forward to serving you again soon!

March 26, 2025

The experience was good no complaints Worker is very friendly and take answer the questions More

by Denise
Recommend Dealer
Yes
Report | Print
Mar 27, 2025 -

Mall of Georgia Ford responded

Thank you for sharing your feedback! We're so glad to hear that you had a positive experience and that our team was friendly and helpful in answering all your questions. We look forward to assisting you again in the future!

March 26, 2025

Knowledgeable, professional and timely service. I wouldn’t take my truck anywhere else unless it’s an emergency. More

by convertiblekids
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Mar 28, 2025 -

Mall of Georgia Ford responded

Thank you for the fantastic feedback! We're thrilled to hear that you had a positive experience with our knowledgeable, professional, and timely service. We truly appreciate your trust and are honored to be your go-to for your truck's needs. If you ever need anything, we're here to help!

March 24, 2025

Dealership was very attentive and very quick to get me checked in by 7:30am diagnosed by 9:30am and repaired by 3pm. All while keeping me updated. More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Wessels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2025 -

Mall of Georgia Ford responded

Thank you for your feedback! We’re glad to hear that you had a positive experience with our attentive service and efficient turnaround time. We always strive to keep our customers informed and make the process as smooth as possible. We appreciate your trust and look forward to serving you again in the future!

March 24, 2025

Trustworthy from the beginning and very reliable. Mr. Kim took care of me on the sales floor and the finance manager Kevin made it such a pleasant experience for me. I wasn’t looking for a new car bu More

by Umeraziz421
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Farmer, Seong Kim
Report | Print
Mar 25, 2025 -

Mall of Georgia Ford responded

Thank you for sharing your experience! We're thrilled to hear that Mr. Kim and Kevin made your car-buying process smooth and pleasant, especially under such difficult circumstances. We truly appreciate your trust in us and are glad we could help you find a great new car. We look forward to assisting you again in the future!

March 23, 2025

I left two messages and also ask for a breakdown of the price before services were performed and did not receive it before they were done. The bill was $100 more than verbally quoted. When I received the More

by Kbel223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Multiple people in service dept
Report | Print
Mar 24, 2025 -

Mall of Georgia Ford responded

Thank you for sharing your experience, and we apologize for the communication issues you encountered. We understand your concerns regarding the pricing and breakdown of the services performed. To address this matter and ensure it is resolved to your satisfaction, please reach out to Scott Tackabury at Stackabury@vtaig.com. We are committed to providing clarity and making things right.

1
...
7
8
9
...
343