Mall of Georgia Ford - Service Center

Had to use the body shop after my F150 got hit by someone. Amina at the body shop was very professional and friendly. Fast service and made it easy through great communication. Hope no one hits my c someone. Amina at the body shop was very professional and friendly. Fast service and made it easy through great communication. Hope no one hits my car again, but if I had to this is the only place I am going to bring my car in. More

I have all my service work done at your place and for the most part all is good but it bothers me when your service tech tell me that I need a complete transmission fluid flush on a F150 that has less then 4 most part all is good but it bothers me when your service tech tell me that I need a complete transmission fluid flush on a F150 that has less then 47000 miles on it. I expect better out of Ford than that. More

Excellent customer service. Quick and effective, they took time to help. I will be back for sure. Thanks! Quick and effective, they took time to help. I will be back for sure. Thanks! More

I have gone to Mall of Georgia Ford for years, they treat me like family. They are trustworthy, dependable and honest. I highly recommend. me like family. They are trustworthy, dependable and honest. I highly recommend. More

They are very reliable and make you fill trust worthy. they complete the work in a timely manner and keep you informed of all progress. they complete the work in a timely manner and keep you informed of all progress. More

I spoke with Sterling. Oliver explained situation where I came in in January for oil change they removed fog light in error. They need to replace for free. Sterling never c Oliver explained situation where I came in in January for oil change they removed fog light in error. They need to replace for free. Sterling never called me back. More

Took our 2021 Expedition in for warranty work and as told over the phone they would provide a service car since the work would take 3 days. When my wife dropped the SUVv off she was told the service departme over the phone they would provide a service car since the work would take 3 days. When my wife dropped the SUVv off she was told the service department didn’t have any more cars and they would have Uber take her to a rental car company down the road. Three days later when we came back to your dealership we were told the $300 rental car bill was ours to pay. Take a look at your records and you will see we have purchased over 100k in cars at your dealership since 2014. I also purchased a F-250 2 weeks after this whole issue. Needless to say I purchased it at another dealership. More

It was a great experience. Pick up my truck in my house and returned it without any problem. Service really fast. Recommendable service Pick up my truck in my house and returned it without any problem. Service really fast. Recommendable service More