Manly Honda - Service Center

Scott was great however after I got car nobody returned my call when I had a question regarding my car payments. I also am a little disappointed that there was mud all under my car when I purchased it. I l my call when I had a question regarding my car payments. I also am a little disappointed that there was mud all under my car when I purchased it. I let Scott know and he addressed it to the car wash people and it still had mud after they did it. I also don't have a shade in the 2023 Honda CRV to hide valuables in trunk which me living in San Francisco with all the theft is very much a necessity. There is alot of things that could of been better regarding my service. More

I have been very disappointed with the service of the actual mechanics. Brought my car in on an insurance claim they did the repairs but it took a long time. Drove away put about 45 miles on the car and actual mechanics. Brought my car in on an insurance claim they did the repairs but it took a long time. Drove away put about 45 miles on the car and all the problems came back. I have had to bring the car back in and have been told that the part that was needed originally is back ordered at the factory and my car will be there for almost a month. That tells me that the original part that was supposed to be replaced for the repair was never done. If it takes almost a month to get it from back order then they never replace the original broken part. I'm sad that whatever they did was subpar and that I had to bring my car back. I am sad that my car is stuck there for almost a month. However, the service staff and rental car staff are exceptional. They have done nothing but try to help. It's the back service department of supposedly skilled mechanics that are taking shortcuts that bother me. More

Saved customer diagnostic fee on Heating issue. The fee was communicated upfront but was waived ultimately. The fee was communicated upfront but was waived ultimately. More

The service person didn't enter the Honda Care coverage correctly which resulted in hundreds of additional dollars in cost. It took me having to review my service contract with the sales manager to reduce correctly which resulted in hundreds of additional dollars in cost. It took me having to review my service contract with the sales manager to reduce the cost, which still didn't pay for everything the care plan covered. More

Everything went smoothly. Got my car in a good time and customer service was great. Got my car in a good time and customer service was great. More

This dealership worked with me quite well. It was tricky task and they got it done while communicating and working with me in the rental as well. It was tricky task and they got it done while communicating and working with me in the rental as well. More

Ok work completed in good time knowledgeable made appointment in good time to fit my schedule appointment in good time to fit my schedule More

Dave Ashby has to be your top Salesman. He treated us like family. We appreciate his knowledge and kindness. 10 stars for him!!! He treated us like family. We appreciate his knowledge and kindness. 10 stars for him!!! More