Maple Hill Auto Group
Kalamazoo, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 AM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 9:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 9:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Kade was terrific. Personal and professional. Took the necessary time with me and never made me feel rushed or uncomfortable. Was knowledgeable about the car and provided all the info requested even on h necessary time with me and never made me feel rushed or uncomfortable. Was knowledgeable about the car and provided all the info requested even on his day off. Thanks again Kade! More
Service dept was great. I did not give 5 stars because of all the text messages you sent. One a week before and one the day before would have been sufficient. Instead, I received 1, and sometimes, 2 a of all the text messages you sent. One a week before and one the day before would have been sufficient. Instead, I received 1, and sometimes, 2 a day for over a week. I felt like I was being nagged. More
Came into Maple Hill for one thing...left with another! Hard to leave a place with so many great options 👍🏻 Seamless service...from Sales to Finance to delivery of the vehicle. Made the buying Hard to leave a place with so many great options 👍🏻 Seamless service...from Sales to Finance to delivery of the vehicle. Made the buying process easy 👍🏻 More
Had an issue with brakes. Was in Oct. & rear brakes done but pedal still went to far down. They finally figured it was a front caliper sticking & fixed it. Now brakes are vastly improved & wasn't billed f but pedal still went to far down. They finally figured it was a front caliper sticking & fixed it. Now brakes are vastly improved & wasn't billed for the 2nd visit. More
Knowledge, communication, and service was excellent! The technician found the problem, Kelsey gave me my options, and the issue was fully resolved. I’m happy and will be back next time. technician found the problem, Kelsey gave me my options, and the issue was fully resolved. I’m happy and will be back next time. More
I was able to book my appointment online and it was very easy. When I arrived for the appointment, the young lady who helped me was extremely nice and helpful despite being short staffed that day! easy. When I arrived for the appointment, the young lady who helped me was extremely nice and helpful despite being short staffed that day! More
I really appreciated the direct, knowledgable, and responsive service I received. Ed Fitts has been very helpful in every aspect of the sale. He made it easy. I would definitely recommend. responsive service I received. Ed Fitts has been very helpful in every aspect of the sale. He made it easy. I would definitely recommend. More
Buying a Subaru from Maple Hill Auto Group was very simple. It was a great experience right from the start of driving onto the lot. Aaron was very helpful, low pressure and very easy to talk to. I i simple. It was a great experience right from the start of driving onto the lot. Aaron was very helpful, low pressure and very easy to talk to. I intended on buying used. He simply answered my questions, had the info I was looking for, showed me the value of Subaru and before we knew it we were test driving a brand new Outback. (I have been wanting to look at these for about a year now). Then, we ended up Leasing a brand new 2021 Outback, white with black leather interior, moon roof and an awesome computer system that will keep our family safe and sound. (provided I don't do anything stupid)LOL. Anyway, what a great experience dealing with Aaron at Maple Hill Auto Group - Subaru Dealer. It's our first one and we are excited to enjoy and make memories with it. - Christopher More
waited 90 minutes for an appt for a simple oil change. Also, my dash shows I am overdue for an oil change, you didn't reset it or else you didn't actually change my oil....I don't know which is true. Also, my dash shows I am overdue for an oil change, you didn't reset it or else you didn't actually change my oil....I don't know which is true. More