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Maple Hill Auto Group

Kalamazoo, MI

4.6
5,051 Reviews
Maple Hill Auto Group has been family owned and operated since 1995. We are proud to offer Subaru, Hyundai, Genesis, Volvo, Volkswagen and Audi sales, service and parts. 2015 was a big year for Maple Hill Auto Group as we opened our newly renovated state of the art facility, bettering our service to customers.
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5622 W Main St.

Kalamazoo, MI

49009

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Showing 5,053 reviews

November 15, 2018

A service department like no others Maple Hill is the place to go if it's Subaru service you need. Both Heather and Misty are excellent good will ambassadors for the service department. More

by CR665
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Crummel, Misty Figg
November 14, 2018

Maple Hill Auto always exceeds expectations Since I purchased my Sonata from Maple Hill, I have had all my service performed by their Service Department. Each and every time this service has exc More

by billehm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Nutt
November 13, 2018

Always Top Notch Service Maple Hill always provides great, friendly service. We purchased our Outback and Forrester at Maple Hill - great sales service! Now take both there fo More

by Andie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Lawrence, Steve Nutt
November 13, 2018

Outstanding Subaru Service Department The Subaru service department is a wonderful team. On every visit I am greeted and the team listens to what my concerns are and uses their expertise t More

by tsupnick76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Milbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Daniel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassandra Westfall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Vinstra, Steve Nutt, Heather Crummel, Misty Figg
November 13, 2018

Subaru Driver This is not my first dealing with this dealership. I've been a long term customer in both buying and leasing new cars as well as using their service More

by Andy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt (Finance person), Greg Vinstra
November 12, 2018

Great after sale service The dealer has a nice waiting area and friendly staffs. Their service is relatively fast. I had a problem with my battery drain and they replaced the More

by Andy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Darnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2018

Comfortable experience I was given periodic updates from Miisty. Everyone was courteous and friendly. Clean bathroom. Overall a good experience. I will return for serv More

by Steph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Misty
November 10, 2018

Great friendly service!! Great service from Cassandra! Very friendly and knowledgeable. Bob who I bought the car from still recognizes me and always greets me when I come in! More

by Zubes1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Warren
November 09, 2018

LOF and Tire rotation Misty was very good about explaining what was needed and what should have been done on my last visit. No one had ever mentioned to me what was needed More

by carbarb5463
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Misty Figg
November 09, 2018

Friendly service Thank you for hiring and keeping Steve. He only hears from us for oil changes (so far!) but he remembers who we are, what we drive, and is so darn fr More

by noonclan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Nutt
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