Maple Hill Auto Group - Service Center

I was greeted with courtesy and planned work was explained fully. Follow up was excellent. I was happy with the work performed. Price was appropriate explained fully. Follow up was excellent. I was happy with the work performed. Price was appropriate More

Service was great but the car wash was awful! The water spots were all over on my black Forester so I had to run my car thru a carwash afterwards! spots were all over on my black Forester so I had to run my car thru a carwash afterwards! More

Brought my car new vehicle purchased out of state in for first service. From scheduling to driving out freshly washed all went great. Got there on time and service was completed earlier than the estimated first service. From scheduling to driving out freshly washed all went great. Got there on time and service was completed earlier than the estimated time. Facility is nicely outfitted as you wait as well. More

well i came in for a diagnose and got told that they would not work on the subaru. will i guess i will have to go or did go some were else. They took very good care of the situation. A little higher on would not work on the subaru. will i guess i will have to go or did go some were else. They took very good care of the situation. A little higher on cost , BUT i did get the problem solved. More

I've never had any issues with this dealership. I bought the car here and get all the maintenance etc. done here as well. So far so good. I think they have really tried to do an excellent job from the day o the car here and get all the maintenance etc. done here as well. So far so good. I think they have really tried to do an excellent job from the day of purchase to the present.. More

The dealership was second opinion on my 2009 Audi A4. They evaluated my vehicle sooner than estimated. I also feel they when above and beyond what was necessary while I really with resolving my issue lon They evaluated my vehicle sooner than estimated. I also feel they when above and beyond what was necessary while I really with resolving my issue long distance. Thank you for your quick analysis and patience after diagnosis. More

As always, Maple Hill did a great job. Everyone was very helpful, and the work was done quicker than they promised - so I was able to get home much earlier! Really impressed with all the people who work at helpful, and the work was done quicker than they promised - so I was able to get home much earlier! Really impressed with all the people who work at Maple Hill Audi. More

Friendly close by my home dealer. I scheduled an appointment to have a key fob programmed and something went wrong in the process so they had to re-order one which was kind of inconvenient other tha appointment to have a key fob programmed and something went wrong in the process so they had to re-order one which was kind of inconvenient other than that great service. More

I have had several service experiences with this location, each worse than the last. This last timeI mentioned an interest in a future car purchase and was told I would need to speak to a sales rep location, each worse than the last. This last timeI mentioned an interest in a future car purchase and was told I would need to speak to a sales representative. I sat on the sales floor waiting for my car and walked around the lot (I was there for an hour and 45 minutes) and was no once approached by a sales member. The service manager is nice enough, but this last visit he gave me a disdainful look and seemed to take an attitude with me when I told him I had my tires changed at Costco because they charged me half of what Maple Hill would. I saw my air filters sitting on the counter for about half an hour before anyone “found” me to ask me about replacing them (in reality, I kept checking the counter to see if anyone was there and it was I who finally ran into the manager to get an update on why a simple oil change where I was next in line was taking nearly 2 hours). I purchased my last two Hyundais from Elhart in Holland and I will return there for future service and the purchase of my 2021 Palisade later this year. I find the Maple Hill Hyundai dealership to be completely unprofessional and not interested in maintaining a client base. They don’t treat you like they want your business, but more like they are doing you a favor and you’re an inconvenience. More

Accommodation of the appointment time was earlier than expected, almost instantly after I arrived 15 minutes early. Reason for the appointment was a recall notice and no hard-sell tactics were used to go expected, almost instantly after I arrived 15 minutes early. Reason for the appointment was a recall notice and no hard-sell tactics were used to go beyond that. More