Maple Hill Auto Group - Service Center
Kalamazoo, MI
3,467 Reviews of Maple Hill Auto Group - Service Center
Ms Seal is top notch professional. Kept me updated on vehicles status and quickly checked out when completed. Kept me updated on vehicles status and quickly checked out when completed. More
I have an Audi Etron that was purchased 6 months ago. The front motor failed. Same was wonderful in keeping me up to date on what would be done to fix it. I was provided with a loaner and definitely wi The front motor failed. Same was wonderful in keeping me up to date on what would be done to fix it. I was provided with a loaner and definitely will recommend Maple Hill and Sam for future purchases. More
Good overall service. I was well taken care of during my visit. Service was completed in a timely manner. I was well taken care of during my visit. Service was completed in a timely manner. More
Professional, respectful and reasonably priced. Great customer service and the shuttle service is priceless for a full time working person Great customer service and the shuttle service is priceless for a full time working person More
Working with Sam is always a pleasure. His attention to detail is always much appreciated. His attention to detail is always much appreciated. More
Communication was very poor. Was without a vehicle for a week and a half with no information. Was without a vehicle for a week and a half with no information. More
Brenden provided excellent customer service. I very much appreciated his timely updates and overview of the work being done on my vehicle as well as an overview of items that and would need to b I very much appreciated his timely updates and overview of the work being done on my vehicle as well as an overview of items that and would need to be accomplished at the next scheduled maintenance visit. More
Brenden and the service team were really great. I will come back in 10,000 miles. I will come back in 10,000 miles. More
I took my mother's car in due to a dead battery. three times the gentleman who took the car told me that as long as it was the battery it was $170.00 I didn't ask, he just told me that. Then I ge three times the gentleman who took the car told me that as long as it was the battery it was $170.00 I didn't ask, he just told me that. Then I get a call that it is going to be over $600 dollars to replace the battery. I was told he was quoting me a diagnostic fee, but other dealerships I have contacted charge $75.00 to $120. Additionally, they said it took 2 hours to replace the battery. Who did the work, Helen Keller? I should have told them to forget it, but I have to work and can't keep taking time off to take the car around especially with a dead battery. So, I guess I got what I deserved. If you can afford to pay 600 dollars or more for a new battery, you will just love them. More