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Marino Chrysler Jeep Dodge
Chicago, IL
4,853 Reviews
Welcome to Marino Chrysler Jeep Dodge Ram!
If you’re looking to upgrade to a new Chrysler, Jeep, Dodge, or Ram vehicle at a great price, you’ve come to the right place. At Marino Chrysler Jeep Dodge Ram (CJDR), we help drivers from across the Chicago, Skokie, Park Ridge, and Forest Park areas find the vehicles they need at prices they can afford. We even carry a wide variety of used cars.
We’ve designed this website to serve as a powerful resource for drivers. Whether you’re looking for a brand-new car or professional service for the one you’re driving now, we can help.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,853 reviews
July 15, 2021
Excellent service with the Marino team, made the purchase pleasant and no hassles!! The dealership sales personnel were very informative and new how to treat and listen to the customer. pleasant and no hassles!! The dealership sales personnel were very informative and new how to treat and listen to the customer. More
by Chacci76
July 13, 2021
We had to wait a little over a week for our Grand Cherokee to get into stock, but Jairo kept us in play with what they knew about the delivery. Jairo was great overall. I’ve dealt with sale people in Cherokee to get into stock, but Jairo kept us in play with what they knew about the delivery. Jairo was great overall. I’ve dealt with sale people in the past that were pushy or annoying and he wasn’t any of that. When the sale was done and the keys were in my hand, he sat in the ride with me and answered all of my questions, and left me with his number if we ever have questions in the future. More
by aljmejia5
Employees Worked With
July 13, 2021
He is friendly and looks like an honest guy. He help us a lot buying our car. Nice person to talk to and easy to understand. lot buying our car. Nice person to talk to and easy to understand. More
by raul
Employees Worked With
July 12, 2021
Dan took great care of me. He was patient and made the process of signing a new lease simple and convenient for me. I appreciated his help. process of signing a new lease simple and convenient for me. I appreciated his help. More
by Adamwag23
Employees Worked With
July 12, 2021
Very helpful and knowledgeable, great prices, and always looking out for the best interest of the customers looking out for the best interest of the customers More
by Kelleymariegua
Employees Worked With
July 10, 2021
Friendly service and very helpful. He was genuinely honest and tried to help as much as possible. Would definitely come back to him for future purchases. honest and tried to help as much as possible. Would definitely come back to him for future purchases. More
by Isamar_quintero
Employees Worked With
July 10, 2021
He was extremely helpful and honest. He tried to meet us at our goal and get us the satisfaction service we wanted. Definitely will come back. at our goal and get us the satisfaction service we wanted. Definitely will come back. More
by Omarrod5993
Employees Worked With
July 09, 2021
El día de hoy me acerque al concesionario Marino es mi 2ndo vehículo con Marino siempre la buena atención de JC y Jonathan son muy agradables y profesionales recomendare a mis amigos de Marino 2ndo vehículo con Marino siempre la buena atención de JC y Jonathan son muy agradables y profesionales recomendare a mis amigos de Marino More
by Fer
July 09, 2021
Avoid the service department! Most dishonest scammers I’ve ever encountered. I brought my Jeep in to have the AC looked at as it wasn’t blowing much cold air. When I made the appointment on their web I’ve ever encountered. I brought my Jeep in to have the AC looked at as it wasn’t blowing much cold air. When I made the appointment on their website, I was quoted an estimate of $132.41. When I got there the estimate was $235 just for the “analysis” before they even looked at it. After about 25 minutes the Service Advisor brought me out to have the mechanic show me something. While conducting the “complimentary multi-point inspection” they determined that the steering gear had a “severe leak” and needed to be replaced at a cost of $2,690. Also, after supposedly running dye through the AC to test it, they claimed there was a trace of dye leaking and the condenser and expansion valve needed to be replaced, cost of $2,006. So bringing it in to have the AC looked at is now going to cost me $4,696 before tax. Something seemed off about the situation and the Service Advisor, Rafael Martinez, who didn’t share any real details about the tests and what they claimed they found. Total lack of empathy for the situation. I told him I’d think about it and was going to get a second opinion. He just shrugged his shoulders and said, “Okay” and processed the $235 charge for the “analysis.” A few days later I took it to a dealer that is managed by a family friend (only reason I didn’t go there first is that it’s 3 hours away). They found nothing wrong with the AC. It only needed to have freon added. Total of $180 for the test and freon. Works great now. And… absolutely nothing wrong with the steering gear! Two different mechanics there looked at it over two days and they said there wasn’t any evidence of dye having been run through the AC or steering as Marino claimed (standard procedure to test for leaks). Claiming there was a “severe leak” and recommending replacement was pure fraud and/or mechanic incompetence. Marino owes me $235 and a severe apology. I would strongly caution anyone considering going here for any vehicle service. More
by CH1021
Employees Worked With
Rafael Martinez
