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Marino Chrysler Jeep Dodge

Chicago, IL

4.9
4,869 Reviews
Welcome to Marino Chrysler Jeep Dodge Ram! If you’re looking to upgrade to a new Chrysler, Jeep, Dodge, or Ram vehicle at a great price, you’ve come to the right place. At Marino Chrysler Jeep Dodge Ram (CJDR), we help drivers from across the Chicago, Skokie, Park Ridge, and Forest Park areas find the vehicles they need at prices they can afford. We even carry a wide variety of used cars. We’ve designed this website to serve as a powerful resource for drivers. Whether you’re looking for a brand-new car or professional service for the one you’re driving now, we can help.
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5133 W Irving Park Rd

Chicago, IL

60641

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Showing 4,869 reviews

January 27, 2021

The staff at Marino have always been honest, friendly and prompt when I have dealt with them. From the moment I make a service appointment to the time it is complete they make me feel like a valued customer More

by Jrjalloway2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Cardenas, Steven Nunez, Parker Stogdill
Feb 01, 2021 -

Marino Chrysler Jeep Dodge responded

We appreciate this glowing review and 5-star rating! Thanks for taking the time to share - we take pride in our customers satisfaction. Until next time, take care!

January 26, 2021

The dealership made the process very easy to purchase my new car and trade in the old one from start to finish. They came back to me quickly with a quote on my trade in, and had a lot of inventory to choos More

by jwhite10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Koljovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2021 -

Marino Chrysler Jeep Dodge responded

Congrats on your new car! Very pleased to hear the whole process was easy for you. Thank you for the positive feedback on your experience and the 5-stars!

January 26, 2021

Excellent customer service! Listened to our needs and were able to resolve the problem. I would recommend this dealer and service department to anyone who wants a 5 star experience. More

by Monty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Whiteman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2021 -

Marino Chrysler Jeep Dodge responded

This is great to hear, Monty! So glad we were able to provide you with the 5-star experience. Thanks for taking the time to review!

January 26, 2021

El día de hoy conocí a JC Es una persona muy profesional me ayudó mucho con mi carro es mi carro de mis sueños me explico todo JEEP GRAN CHEROKEE agradezco la atención de el y excelente servicio recomendare More

by Chavez29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
JC Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Nunez, Parker Stogdill
Jan 27, 2021 -

Marino Chrysler Jeep Dodge responded

Thanks for the great 5-star review!

January 26, 2021

My wife and I both agree we had a fantastic car buying experience. Anfini was our sales person and he could not have been more professional, knowledgeable, and courteous. We bought our vehicle two weeks More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Nunez, Anfiny J Eshoo
Jan 27, 2021 -

Marino Chrysler Jeep Dodge responded

Congrats on your recent purchase, Paul! Hope you're enjoying it. Thanks for the feedback on Anfiny and 5-star review!

January 25, 2021

My experience was the best from when I first pulled in, from the service desk to the porter. I will continue to use Marino Jeep for all my vehicle needs More

by Dpritt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve, Walter Bodnar
Jan 25, 2021 -

Marino Chrysler Jeep Dodge responded

Thank you for taking the time leave this great review and 5-stars!

January 24, 2021

This is the third time I’ve done business with Marino CJD and they’ve been great every time. Tony goes out of his way to say hello and show his appreciation for your business. The environment at his dealer More

by Ram truck owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franky Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Koljovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kal Djendov, Parker Stogdill
Jan 25, 2021 -

Marino Chrysler Jeep Dodge responded

Thank you so much for this excellent recommendation and review. Very happy to hear we've been able to work with you multiple times and we appreciate your continued business!

January 24, 2021

Let’s start by saying I have purchased four vehicles from Marino’s. And as far as that goes I have no problem with. However their service department is where I usually have a problem with. When I purchased m More

by maibusacomcast
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Ebe
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2021 -

Marino Chrysler Jeep Dodge responded

The lugs nuts on your Cherokee are problematic. Moisture gets into the head of the lug nuts and they become swollen. This becomes a problem when removing the wheels. There are 5 on each wheel at $ 9.00 per lug nut plus the labor to remove it becomes expensive. This is a problem we see in many of the brands currently. This is not something we caused and does cause concern when out of warranty. We understand your frustration and appreciate your business but we were not trying to make you look like a fool. We have 23 techs and have 100.'s of sockets between them it doesn't help when trying to remove.

Jan 30, 2021 -

maibusacomcast responded

A brand new set of lug nuts cost $40 US. I have 4 lug nuts per wheel with one of the lug nuts replaced with a wheel lock. Which is 16 x 9= $142 us. When I got home I took them off myself with no problem. I saved $330.00 but was still deprived of the tire rotation by YOU!

Feb 01, 2021 -

Marino Chrysler Jeep Dodge responded

That is great that you where able to replace the lugs with some cheaper ones from the aftermarket. We can do you the tire rotation at your convenience.

Feb 01, 2021 -

maibusacomcast responded

If you read it correctly I was able to take the lug nuts off with no problem. Something that should’ve been done at Marino but wasn’t done

January 23, 2021

JC is the BeST! Always takes care of us ! Very friendly and I actually feel like a person not just another number. Very punctual too More

by Mrsholmes94
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
JC Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2021 -

Marino Chrysler Jeep Dodge responded

So glad to hear your great feedback! We appreciate the 5-star review, thanks!

January 23, 2021

JC is amazing ! Marino such a welcoming place ! Thank you JC for always helping my family and I . You make us feel like family you don’t treat us like just any other customers you treat us with kindness. Mea More

by Meli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JC Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2021 -

Marino Chrysler Jeep Dodge responded

Thanks for the glowing review and 5-stars, Meli! We really appreciate this great feedback. Until next time, take care!

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