Marino Chrysler Jeep Dodge

I have purchased my cars from Marino for the past few years. My husband I are huge fans of the dealership and the people that work there. There is always fast and friendly service and I never feel that I years. My husband I are huge fans of the dealership and the people that work there. There is always fast and friendly service and I never feel that I am getting the run around. When I purchased my car the dealer was really nice and knowledgeable as we looked through their lot and while I test drove a few of their cars. A few weeks later we purchased another vehicle from there because we were so happy with the customer service. I also get all of my services completed by their service department and they are very friendly and fast. They make sure that I know what areas might be of concern in the future and I have never had a person try to haggle me to buy anything, just educate me so I know what I need to do. Just recently I had to use a courtesy car and the gentleman that helped me made sure that I had a car that was suitable for my needs and made sure that I had everything I needed before I left. I have nothing but nice words to say about the dealership, I have recommended them to many and I plan on continuing purchasing my vehicles from there. More

The salesman was a nice guy (Jerome Udit) but the so called sales manager Julian Perez is a piece of work. Do not trust this guy he lied to my wife and me, a typically low life piece of crap salesman. called sales manager Julian Perez is a piece of work. Do not trust this guy he lied to my wife and me, a typically low life piece of crap salesman. We were ready to purchase a vehicle on 04/01/2013, but this lying piece of crap change his story. My wife went in there with a certain price everything included out the door, (and Jerome back this up) he told us my wife is lying she told him the higher price. A typically sales move he stated we should be able to meet your price range, so she decided to stay and go over the price with them, if he had spine and told her no we could not then she would have left the dealership and nothing hurt, but that did not happen, so TWO HOURS later the piece of crap talked numbers with us. Earlier I talked with him directly on the phone, went through ball park numbers and he agreed on my thought process so I left work to meet them, when I get there and the price is about $1,500 to $2,000 higher, then this lying piece of crap told me to my face that our phone conversion about hour earlier did not include sales tax and price was not what we discussed, and I asked this piece of crap what the tax rate was (I used 10% to give a cushion and he told me it was 9.5%) when I walked through this with him on the phone. Funny thing is my wife liked this dealership compared to the other Jeep dealership we visited on Saturday; she thought she could trust them since she was told the price range was acceptable another slimy dealership move. So after this he does the leave the room and comes back in that he is DOING US a favor and lowering the price about $500, we call him a liar to his face again, so he walks out of the office again comes back in to lower the price again. This low life piece of crap tells us that we have to increase our price for the deal to work. But it is our fault that he lied to us and his salesman back this up what my wife quoted as a price, but more importantly he called me a liar that we never discussed this numbers on the phone with sales tax, why in the xxxx would I asked what the sales tax rate is and then tell him I rounded up to be safe. DO NOT TRUST THIS DEALERSHIP IF THEY EMPLOYEE AND SUPPORT EMPLOYEES LIKE THIS AND A WARNING DO NOT BELIEVE ANYTHING FROM JULIAN PEREZ MOUTH UNLESS YOU HAVE IT IN WRITING OR A TAPED PHONE CALL. More

I took my jeep wrangler to service and i received from Mr Rafael Martinez a very professional and very friendly service. It took some time to get my vehicle ready but mr Rafael always made the right things t Rafael Martinez a very professional and very friendly service. It took some time to get my vehicle ready but mr Rafael always made the right things to fix my wrangler's problem the quickest possible. I highly recommend this assistant service manager and you will find for yourself the professionalism and high quality service of mr Martinez. Por aquellos que no hablan ingles, este caballero habla un espanol claro y entendible y simpre velara por que su vehiculo quede en las condiciones correctas para un funcionamiento optimo. More

Outstanding Customer Service! My wife and I had a fantastic experience purchasing our new 2013 Jeep Grand Cherokee from Marino. We had a very specific wish list and they worked with us to locate and fantastic experience purchasing our new 2013 Jeep Grand Cherokee from Marino. We had a very specific wish list and they worked with us to locate and bring in a jeep with everything that we were looking for. Everyone that we worked with was respectful, personable and genuine from the manager to the sales staff. When purchasing a vehicle you have so many decisions to make and so many options to choose from. Marino made the process pleasurable and easy. I would recommend buying a jeep, dodge or chrstler product at Marino if you are in the market and want to have a no hassle expericence. Shawna and Joe Chicago More

I just bought today my new car dodge journey 2013 And I am very very happy Nice service I will recommend this location to all of my friends Thank you am very very happy Nice service I will recommend this location to all of my friends Thank you More

Just bought my second vehicle from Marino. They deserve five stars in every category. Everybody was very helpful, knowledgable, and friendly. The easiest vehicle purchase I have ever made! I will remain a five stars in every category. Everybody was very helpful, knowledgable, and friendly. The easiest vehicle purchase I have ever made! I will remain a loyal customer to Marino CJD!! Thanks again! More