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Mark Christopher Auto Center

Ontario, CA

4.6
10,657 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,657 reviews

October 27, 2025

Mark Christopher Auto Center does NOT honor CADILLAC coupons, I paid $250 for oil change -they also add 3% of your total charge if you pay with credit cards. More

by MIKEDASHTI2009
Recommend Dealer
No
Employees Worked With
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2025 -

Mark Christopher Auto Center responded

Thank you for sharing your experience, Mike. I appreciate your feedback regarding the Cadillac coupons and the credit card surcharge. At Mark Christopher Auto Center, we strive to be transparent about our pricing and policies. If you have further concerns or would like to discuss this matter, please feel free to reach out to me directly. Your input is valuable to us as we continuously improve our services. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 27, 2025

First, let me start with the sales person his name is Ozzie. He was a great and he he was a great person and he explained everything and he did excellent job More

by nidalhattar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ozzie
Oct 28, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I'm thrilled to hear that Ozzie provided you with excellent service and thoroughly explained everything during your visit to Mark Christopher Auto Center. I truly appreciate your kind words, and we look forward to seeing you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 26, 2025

Nobu is polite and is in contact with the technician performing service on my car. Nobu is courteous and prompt. More

by JERRYASTOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review, Jerry! I am delighted to hear that Nobu provided you with polite and prompt service while in contact with our technician. Customer satisfaction is our priority at Mark Christopher Auto Center, and I appreciate your feedback. We look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 26, 2025

It was amazing. Customer service is top notch Bought the car that I want and everything was just smooth and easy More

by JGROGUE7
Recommend Dealer
Yes
Employees Worked With
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Ho
Oct 26, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I am thrilled to hear that you had an amazing experience at Mark Christopher Auto Center and that our customer service met your expectations. It’s great to know you found the car you wanted and that everything went smoothly. We look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 26, 2025

Comfortable and pleasant experience. Nick was super polite, helpful and knowledgeable about the Cadillac CT5 I was there to check out and test drive. Nick together with Cesar are a frien More

by ANGEL.R.SANCHEZ01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar Valenzuela,Danielle Cansler
Oct 27, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review, Angel! We’re happy to hear that you had a comfortable and pleasant experience at Mark Christopher Auto Center. It's great to know that Nick and Cesar provided you with the polite, helpful, and knowledgeable service you deserve while checking out the Cadillac CT5. We appreciate your feedback and look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 25, 2025

Anyone can sell a car. I highly recommend you invest in finding cars that sell themselves because if you can’t find honest car salesmen you won’t get repeat customers, this More

by Netsplay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Prefer not to say
Oct 26, 2025 -

Mark Christopher Auto Center responded

Thank you for taking the time to share your thoughts. I understand how important clear and honest interactions are when choosing a vehicle, and that’s something we’re dedicated to upholding at Mark Christopher Auto Center. If you’d like to talk more about your experience, please feel free to reach out to me directly. I appreciate your feedback and the opportunity to continue earning your confidence. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 25, 2025

Jason was patient polite and respected the prices he gave me to start about the vehicle More

by sandrasanchez1935
Recommend Dealer
Yes
Employees Worked With
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Ho
Oct 25, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review, Sandra! I'm glad to hear that Jason provided you with patient and polite service while respecting the prices for your vehicle. At Mark Christopher Auto Center, we strive to ensure that our customers have a great experience. We look forward to seeing you again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 25, 2025

Chelsea and Jeff Rizzi were super competent, super helpful. I will come back! I have always found MC GMC/Cadillac to go above and beyond More

by kevin.webb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dario Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2025 -

Mark Christopher Auto Center responded

Thank you for your kind words, Kevin! I am delighted to hear that Chelsea and Jeff provided you with excellent service at Mark Christopher Auto Center. I appreciate your loyalty, and we look forward to welcoming you back for your next visit! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 24, 2025

Chelsea was very Responsive, professional, and speedy. Great service! Highly satisfied! It was repaired in half the expected time. More

by TONY@ALLIEDCRE.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback, Tony! I am pleased to hear that you experienced responsive, professional, and speedy service from Chelsea at Mark Christopher Auto Center. It's great to know we could get your vehicle repaired in half the expected time. I appreciate your feedback, and we look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 24, 2025

Juan is a poor communicator. He told me it would be 1 hour maximum one and a 1/2 hours well over 2 hours. I seen my truck up at the top. Where you pick your vehicle up at sat th More

by cfettig63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Fletes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2025 -

Mark Christopher Auto Center responded

Thank you for sharing your experience. I understand your concerns regarding communication, service timing, and completion accuracy. At Mark Christopher Auto Center, we focus on clear updates, efficient turnaround, and thorough service execution, and your feedback helps reinforce those priorities. Please feel free to reach out to me directly to continue the conversation. Your insights are valuable as we strive to enhance our service. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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