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Mark Christopher Auto Center

Ontario, CA

Overview
Employees
Reviews
Vehicles
4.6
10,204 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,204 reviews

July 22, 2024

I checked my car in at about 11:40 they told me it’d be done in about 2 hrs I walked out to check on my car @ 2:30 and they hadn’t even moved it to the back to work on yet so I had to stay about another hr More

by JASONMLUNDBERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 23, 2024 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us, Jason. I'm disappointed to hear about the delays you encountered during your visit to Mark Christopher Auto Center. We understand your frustration and would like the opportunity to address your concerns directly. Please feel free to reach out to me directly so we can discuss this further and work towards a resolution. We value your feedback and hope to have the chance to improve your impression of our services. Thank you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 21, 2024

Excellent service! Fast check in and clear paperwork. I wish they offered a car wash though. More

by Angiejmattos89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 22, 2024 -

Mark Christopher Auto Center responded

Thank you for choosing Mark Christopher Auto Center and for the great review, Angie. We appreciate your feedback on the fast check-in process and clear paperwork. We'll certainly consider your suggestion about offering a car wash. We look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 21, 2024

What an excellent experience. Simple straight forward and honest. Just the way you want it. More

by branden613
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Junior
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Jul 22, 2024 -

Mark Christopher Auto Center responded

Thank you for choosing Mark Christopher Auto Center for your car-buying experience! We appreciate your kind words and are glad to hear that you found our approach simple, straightforward, and honest. We look forward to assisting you again in the future and encourage you to share your positive experience with others. Drive safely! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

July 21, 2024

Everyone int the service department was very professional, super friendly , and extremely competent. They all seem to take pride in their work More

by TRUMSHARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 22, 2024 -

Mark Christopher Auto Center responded

Thank you for choosing Mark Christopher Auto Center for your service needs! We appreciate your kind words about our service department. Our team takes great pride in providing professional, friendly, and competent service to all our customers. We look forward to serving you again in the future. Drive safely! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 21, 2024

Great people did a great job for me. They got me the car i asked for delivered it on time. Explained everything very well i love my new car More

by jodymokidz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 22, 2024 -

Mark Christopher Auto Center responded

Thank you for choosing Mark Christopher Auto Center and for taking the time to share your positive experience with us! We are thrilled to hear that you love your new car and that our team provided top-notch service. If you ever need anything in the future, please don't hesitate to reach out. Enjoy your new ride! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

July 21, 2024

Great customer service especially with Jerry. No pressure and good experience. Will recommend to friends and family More

by G
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 22, 2024 -

Mark Christopher Auto Center responded

Thank you for the 5-star review! We're thrilled to hear you had a great experience at Mark Christopher Auto Center, particularly with Jerry. We truly appreciate your recommendation to friends and family. We look forward to assisting you all again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

July 20, 2024

Amazing customer service. Chelsea was very thorough with any questions I had and made sure my vehicle was done in a timely manner. More

by ANTONIOJOSETOSTADO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea
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Jul 22, 2024 -

Mark Christopher Auto Center responded

Thank you for choosing Mark Christopher Auto Center and for sharing your positive experience! We are thrilled to hear that Chelsea provided excellent customer service and that your vehicle was taken care of promptly. We appreciate your kind words and look forward to assisting you again in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 20, 2024

Very very great dealing with Jose and our finance guy! Sorry I don’t remember his name!🤦‍♀️ They we both excellent at what they do! More

by shellybean11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Enciso
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Jul 22, 2024 -

Mark Christopher Auto Center responded

Thank you for choosing Mark Christopher Auto Center and for the fantastic 5-star review! We're thrilled to hear that Jose and our finance team provided excellent service during your visit. We appreciate your kind words and look forward to assisting you again in the future. Safe travels! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 19, 2024

We love this service Center we always get treated with dignity and respect, They are amamazing More

by dvbematerials
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 22, 2024 -

Mark Christopher Auto Center responded

Thank you for choosing Mark Christopher Auto Center for your service needs. We greatly appreciate your kind words and are thrilled to hear about your positive experience. We pride ourselves on treating our customers with dignity and respect. Please come back to see us for any future needs! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 18, 2024

Jerry was amazing! !!!!!!! He walked us through the wholle process with ease and confidence. He answered all our question got evenrything all worked out, we were in and More

by Rjmj99.mj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 19, 2024 -

Mark Christopher Auto Center responded

Thank you for going above and beyond to assist you throughout the entire process at Mark Christopher Auto Center. We are thrilled to hear that you had a seamless experience and that you love your new car. We appreciate your kind words and look forward to welcoming you back in the future or to pass along your positive experience to others. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

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