
Mark Christopher Auto Center
Ontario, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Found broken parts and scratches in my car. Reach out to service department with pictures Reach out to service department with pictures More
I had issues at every step of the process of buying my new truck, with every department, and I even tried to contact LLoyd and was told he was to busy for his customers and never called me back. issues I new truck, with every department, and I even tried to contact LLoyd and was told he was to busy for his customers and never called me back. issues I had were following: 1. Salesman was helping multiple people and not focused just on my sales, causing me to wait on him many times. 2. Finance: submitted paperwork with numbers higher than signed, flagging a fraud audit for USAA and delayed funding. 3. I was Delivered a new truck that was damaged during prep. for delivery, missing floor mats. 4. I had to keep calling to get parts ordered, service scheduled. They did not care. 5. Appointment for service: Alexis never showed up for appointment. Her coworker had to assist. I had to wait 1 hr for rental service to pick me up. I was 1 hour late to work because of this. 6. I called Lloyd, I was told he was to busy and would call me back. To date, no call back. More
Awesome guys really friendly and helpful Jason had excellent customer service and all around nice guy would recommend u guys in the future with myself and also friends excellent customer service and all around nice guy would recommend u guys in the future with myself and also friends More
JC was amazing from start to finish! He was very accommodating he found us the truck we were looking for. He was very accommodating he found us the truck we were looking for. More
Thank you to salesman Thomas and Finance Manager Cesar for helping me find my truck. This was a very smooth process, they were very attentive and answered all my questions. Great customer service , extrem for helping me find my truck. This was a very smooth process, they were very attentive and answered all my questions. Great customer service , extremely friendly and knowledgeable. Overall experience was 10-10 I will definitely be coming back to purchase another car here with them. More
Thank you to all involved with the purchase of my vehicle. Special thanks to Jose, who was professional, honest, and not pushy. Overall, all the staff at Mark Cristopher worked with me and were cou vehicle. Special thanks to Jose, who was professional, honest, and not pushy. Overall, all the staff at Mark Cristopher worked with me and were courteous and professional. As a result, I have a new vehicle. Very pleased with the whole process. Thank you, JoAnne More
Great customer service, clean dealership. Very helpful. Alex Sarabia was the best salesperson. Making sure I was happy with my purchase and answered any questions I had. Terrific! Very helpful. Alex Sarabia was the best salesperson. Making sure I was happy with my purchase and answered any questions I had. Terrific! More
Great service, and efficient. Nice and quiet waiting area. Friendly service. Was able to answer any concerns I had Nice and quiet waiting area. Friendly service. Was able to answer any concerns I had More
Very disappointed on Mark Christopher Auto Center. Purchased a Used 2018 AWD Traverse signed all documents AND RECEIVED BILL OF SALE . I personally seen that the 2018 Traverse had an oil leak and they Purchased a Used 2018 AWD Traverse signed all documents AND RECEIVED BILL OF SALE . I personally seen that the 2018 Traverse had an oil leak and they were going to fix it and be ready in next day BUT NEEDE INSURANCE BEFORE I CAN DRIVE IT OFF. So I go 3 days later and they tell me bad news and lender wants about $6000 down payment before I take the vehicle. Been trying to get hold of MR LLOYD BEARDSLEY WHO WAS TOLD BY GREGG THAT MR LLOD WAS BUSY OR HE IS NEVER THERE. Then on Thursday I find out they still running my credit while I’m at home and NOT AT DEALER I BELIEVE THAT IS AGAINST THE LAW . Mr GREGG ALSO STAED TO ME THAT WHAT I HAVE TOLD HIM AND STATED HERE ARE MY SUPPOSELY CONSPIRACY THEORYS NEED HELP More