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Mark Christopher Auto Center

Ontario, CA

4.5
10,169 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,169 reviews

March 10, 2024

Although limited supply, our salesman found what we were looking for, and then some! Easy experience when you build a relationship and purchase several cars throughout the years. More

by JMPIERCE74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JC Cavazos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Lee
Mar 12, 2024 -

Mark Christopher Auto Center responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

March 09, 2024

The service manager he’s excellent . Thanks Mr Jeffrey for all your help great work and good people More

by MORENOSAUTOREPAIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2024 -

Mark Christopher Auto Center responded

I appreciate the kind words. I look forward to seeing you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 09, 2024

Awesome friendly helpful honest easy comfortable outstanding and nice. It was a pleasant experience ! Lively More

by rudyricojr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Trimble
5.0
This rating includes all reviews, with more weight given to recent reviews.
JC Cavazos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Garrido
Mar 12, 2024 -

Mark Christopher Auto Center responded

Rudy, thank you for writing this amazing review for our team! At Mark Christopher Auto Center, I always appreciate customer feedback, and I am pleased to hear that our team provided a comfortable and welcoming visit. I hope to earn the opportunity to work with you again in the future. Please let me know if you have any questions. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

March 08, 2024

I've been buying cars here for 25 years and have seen the dealership continually get worse. I've purchased my last two vehicles elsewhere but made the mistake of going here for service. More

by brenda25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service advisors
Mar 11, 2024 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us, Brenda. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 08, 2024

No one approaches you when arriving for service had to get off to get someone.at the time there was only three vehicles in line and about 7 service people inside More

by ccarlos1525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
Mar 11, 2024 -

Mark Christopher Auto Center responded

Thank you for your feedback, Carlos. Here at Mark Christopher Auto Center, we pride ourselves on customer satisfaction, and your recent experience with our staff does not reflect that. Please contact me at your earliest convenience so that we can discuss this issue in greater depth. I look forward to hearing from you soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 08, 2024

Great seamless buying experience. Bought a new 2024 Buick envista and best purchase ever. Thank you to Bryan for getting me a perfect car. More

by itsjessica99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Mark Christopher Auto Center responded

Congratulations on your new purchase! I hope you are continuing to enjoy your Buick Envista! It's wonderful to know you feel confident in your decision to choose Mark Christopher Auto Center as your dealer as it is imperative we make the car-buying experience as seamless and efficient as possible. Take care! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

March 08, 2024

The help from the sales and finance manager were awesome. I was very please with my experience. More

by 2brosangelfan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan
Mar 11, 2024 -

Mark Christopher Auto Center responded

I appreciate your review and I am glad to hear that you had such a wonderful experience with us. I look forward to working with you again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

March 07, 2024

It was a pleasure working with both Bobby and Joel they were kind and welcoming. More

by Desmond
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby
Mar 08, 2024 -

Mark Christopher Auto Center responded

Desmond, thank you for writing this amazing review for our team! At Mark Christopher Auto Center, I always appreciate customer feedback, and I am pleased to hear that our team provided a comfortable and welcoming visit. I hope to earn the opportunity to work with you again in the future. Please let me know if you have any questions. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

March 07, 2024

Did not fix my AC properly. I had to go back and re do it again. I called in sick at work because i am very worried. AC repairs are expensive. My AC is making a wheezing sound a More

by earvinrio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jackie, ⭐️⭐️⭐️
Mar 08, 2024 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 07, 2024

Gilbert assisted my family with the purchase of 2 vehicles; 1 which would require out-of-state delivery arrangements. Gilbert handled everything keeping my family and I informed throughout the entire More

by klbush7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar - you're awesome
Mar 08, 2024 -

Mark Christopher Auto Center responded

Thank you for taking the time to share your feedback regarding your experience at Mark Christopher Auto Center and congratulations to your family on your new vehicles! Buying a new car is a huge step and I am honored that we got to be a part of it. Please feel free to reach out if you need anything! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

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